I just started having a problem syncing random movies and tv shows. Some sync fine and other come back with an error “The transcoder encountered an error”.
I don’t have any problems transcoding those same videos in the player but the syncing fails. I tried on multiple devices. Some running beta client and others running stable. I have a P2000 and a 9900K. I am running the newest server beta.Plex Media Server Logs_2019-11-24_13-32-42.zip (6.0 MB)
Finding error: No Temp Transcoder path ??
Nov 24, 2019 13:25:39.568 [0x15005b3f9700] DEBUG - Detected character set of UTF-8.
Nov 24, 2019 13:25:39.568 [0x15005b3f9700] DEBUG - Downloaded stream from [http://127.0.0.1:32400/library/streams/52166?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (codec: srt) to temporary file [/tmp/Transcode/Sessions/plex-transcode-a99a8fdd-d263-468e-985c-91db8042114b-919533a6-e3a2-4088-8faa-8baaecb2a730/temp-5.srt]
Nov 24, 2019 13:25:39.568 [0x15005b3f9700] DEBUG - TPU: hardware transcoding: final decoder: , final encoder:
Nov 24, 2019 13:25:39.568 [0x15005b3f9700] ERROR - Error creating directory "/Plex": Permission denied
Nov 24, 2019 13:25:39.569 [0x15005b3f9700] DEBUG - Job running: EAE_ROOT='/tmp/pms-a30d2889-474a-428f-b6ce-f380bd3f1b79/EasyAudioEncoder' FFMPEG_EXTERNAL_LIBS='/config/Plex\ Media\ Server/Codecs/395e79c-2735-linux-x86_64/' XDG_CACHE_HOME='/config/Plex Media Server/Cache' XDG_DATA_HOME='/usr/lib/plexmediaserver/Resources' X_PLEX_TOKEN='xxxxxxxxxxxxxxxxxxxx' '/usr/lib/plexmediaserver/Plex Transcoder' '-codec:0' 'h264' '-codec:1' 'dca' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/media/Movies/Movies 1080p/Rambo Last Blood (2019)/Rambo.Last.Blood.2019.WEBDL-1080p.mkv' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/tmp/Transcode/Sessions/plex-transcode-a99a8fdd-d263-468e-985c-91db8042114b-919533a6-e3a2-4088-8faa-8baaecb2a730/temp-0.srt' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/tmp/Transcode/Sessions/plex-transcode-a99a8fdd-d263-468e-985c-91db8042114b-919533a6-e3a2-4088-8faa-8baaecb2a730/temp-1.srt' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/tmp/Transcode/Sessions/plex-transcode-a99a8fdd-d263-468e-985c-91db8042114b-919533a6-e3a2-4088-8faa-8baaecb2a730/temp-2.srt' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/tmp/Transcode/Sessions/plex-transcode-a99a8fdd-d263-468e-985c-91db8042114b-919533a6-e3a2-4088-8faa-8baaecb2a730/temp-3.srt' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/tmp/Transcode/Sessions/plex-transcode-a99a8fdd-d263-468e-985c-91db8042114b-919533a6-e3a2-4088-8faa-8baaecb2a730/temp-4.srt' '-noaccurate_seek' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/tmp/Transcode/Sessions/plex-transcode-a99a8fdd-d263-468e-985c-91db8042114b-919533a6-e3a2-4088-8faa-8baaecb2a730/temp-5.srt' '-filter_complex' '[0:1] aresample=async=1:ocl='\''stereo'\'':osr=48000[0]' '-map' '0:0' '-metadata:s:0' 'language=eng' '-codec:0' 'copy' '-map' '[0]' '-metadata:s:1' 'language=eng' '-codec:1' 'aac' '-b:1' '241k' '-map' '1:s:0' '-metadata:s:2' 'language=eng' '-codec:2' 'mov_text' '-map' '2:s:0' '-metadata:s:3' 'language=spa' '-codec:3' 'mov_text' '-map' '3:s:0' '-metadata:s:4' 'language=jpn' '-codec:4' 'mov_text' '-map' '4:s:0' '-metadata:s:5' 'language=jpn' '-codec:5' 'mov_text' '-map' '5:s:0' '-metadata:s:6' 'language=eng' '-codec:6' 'mov_text' '-map' '6:s:0' '-metadata:s:7' 'language=eng' '-codec:7' 'mov_text' '-f' 'mp4' '-map_metadata' '-1' '-map_chapters' '-1' '-movflags' '+faststart' '/config/Plex Media Server/Cache/Transcode/Sync+/35162966/37/1203.mp4.temp' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/a99a8fdd-d263-468e-985c-91db8042114b/919533a6-e3a2-4088-8faa-8baaecb2a730/progress'
Nov 24, 2019 13:25:39.569 [0x15005b3f9700] DEBUG - Jobs: Starting child process with pid 3356
Nov 24, 2019 13:25:39.574 [0x14ffd69f4700] DEBUG - Request: [127.0.0.1:60496 (Loopback)] PUT /video/:/transcode/session/a99a8fdd-d263-468e-985c-91db8042114b/919533a6-e3a2-4088-8faa-8baaecb2a730/progress?status=startup (31 live) Signed-in Token (sittingmongoose@gmail.com) (range: bytes=0-)
Nov 24, 2019 13:25:39.574 [0x15005bfff700] DEBUG - Completed: [127.0.0.1:60496] 204 PUT /video/:/transcode/session/a99a8fdd-d263-468e-985c-91db8042114b/919533a6-e3a2-4088-8faa-8baaecb2a730/progress?status=startup (31 live) 0ms 203 bytes (pipelined: 1) (range: bytes=0-)
That’s really weird. I just tested that, its transcoding to my ram just fine. I tested transcoding two movies and it went right into ram without a problem. It only happens during sync and only to some movies randomly.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
