Raspberry: Can't access media after pw reset (Plex Pass)

[LorenzL]

Server Version#: latest from ubuntu repository
Player Version#: see above

Hi guys,

I’m running Ubuntu, had plexmediaserver installed through snap. Like many, was unable to access media after pw reset. Deleted lines in Preferences.xml with no resolution. Removed snap package and reinstalled through repository. Preferences.xml no does not contain these lines either, but still same issue. Restarting, rebooting, all to no effect - I cannot add libraries either, it just says a button with “get media server” or “you are not authorised”. Both messages randomly…

Can anyone help?

[LorenzL]

Hi, I managed to solve this with the script from a stick post.

[mfuchs2406]

can you please share more info about this stick post
thanks

[LorenzL]

Sorry for the late response, here it is:

Server credential reset utility for Linux-based platforms

@julienlarivee I will try to carve out some time today to make another enhancement to the script. The enhancement will be a -p "/path/to/Preferences.xml" Doing this will allow for custom & unpredictable environments like TruNAS where I can’t find the paths because of the container environment . By adding this, I will also be able to support Docker containers in general.