Raspberry Pi | Plex can see but won't add media to library

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Currently running into issues adding Movies to Plex on my Raspberry Pi. I basically followed this guide to install plex on my Pi. However after troubleshooting I’ve made a few changes. The external HDD which is holding all my media (NTFS) is mounted through /etc/fstab with this line:

  • UUID=C6F65F98F65F8817 /mnt/MediaLibrary ntfs defaults,umask=007,uid=1000,gid=1000 0 0

It looks like all the permissions are correct (but from what I gather permissions aren’t used for NTFS drives).
When attempting to add a folder I can see the files through plex but once the library is created Plex says ‘There are no items in this Library’.

I’ve tried everything my google-fu can find so hopefully someone here knows what I’m doing wrong.

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@wmdunn1020 said:

  • UUID=C6F65F98F65F8817 /mnt/MediaLibrary ntfs defaults,umask=007,uid=1000,gid=1000 0 0

Only user and group 1000, I suspect both are “pi”, are allowed to read the files. PMS is running as user and group “plex”. The guide you linked to is wrong in some details.

Just follow the official Plex guide [1] and it will work out of the box :slight_smile: Just copy the mount options of section D for NTFS drives.

[1] https://forums.plex.tv/discussion/279063/using-ext-or-ntfs-drives-internal-or-external-on-linux