RasPlex times our too early

Oh, sh… can some moderator move this to the RasPlex forum, where it better belongs to — Sorry!

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Situation:

  • A PMS at home (not quite a honker)
  • An upload link limited to about 1 Mbit/s
  • RasPlex on a RPi and a MacBook in the office
  • The office site has a very big data pipe

I set the remote video quality to 720 kbit/s to account for this situation.

Problem: Rasplex times out before the video starts to play.

In more detail: I pick a move the file of which has a bitrate above 1Mbis/s. Rasplex indicates in this sequence that the data needs to be transcoded to 720 kbit/s, that I should please wait, and then after 60 s that it was unable to playback media and that playback failed .

Sometimes I get it to work if I start the move right away again. Then the movie plays smoothly for the whole length of it.

I should mention that playback of moves that have a bitrate below 720 kbit/s is no problem.

If I use the web interface on my MacBook instead of the RasPlex/RPi combo, everything works as expected. The movie will start to play after an initial buffering period of about 20 s and run smoothly.

Looks to me like RasPlex tries to fill a buffer which is too large and times out before the buffer can be filled.

It may be worth noting that I see that the Plex New Transcoder process on the server continues to run for a while after RasPlex has thrown up the final error message.

I very the cache size setting, but that did not help.