I’ve spent a lot of time over the last year trying to resolve an issue. I’ve posted logs numerous times (was before plex pass, may be on different user) and no resolution ever to a long standing problem.
The issue is not hardware or external software. I have plex server on 3 diff PCs and I see the same issues.
As content grows, the DB seems to corrupt itself on a regular basis. Individual folders start acting weird. Deleted media still shows as being there, new items are not found, and sometimes movies are mismatched against other titles etc.
No matter if I hit anaylze, refresh, etc… nothing fixes it. The only fix is to remove the library and readd it. This is a guaranteed fix.
Given this problem and I’ve seen many similar threads, could Plex please add an option to “redo” or “deep refresh” of a folder that basically removes it and readds it? This would save a lot of frustration and work around this long standing unsolved issue.
Would you please help me understand some basic info ?
What OS?
Please define ‘weird’ in all the ways you can because what your current description implies are two basic things: 1) Database Optimization and 2) naming.
Please get the exact name & structure of one such ‘problem child’ you have, including the XML for it (Get Info - View XML) and we’ll see what PMS understands about it.
Naming is correct. In fact often movies which were matched before stop working. Instead it starts mixing up info from other movies in my DB. It is not limited to movies, I’ve seen it happen on TV Shows and Home Videos as well.
It does not appear to be a scanner resolution issue at all, but instead confusion in the database or Plex files.
A compressed backup of the plex DB is 8.3GB. Thats all the files… the DB files alone are 360MB. (84 comrpessed)
Those sizes for the Plex Data sounds reasonable. The database I was referring to is just the single DB file. That is what controls what is matched and so on. If you can answer ChuckPA’s question 3 above, that may help indicate a problem as well.
The namings are all correct. I use FileBot to name all my files before putting on Plex.
It truly appears to be an issue in the DB. Sometimes it even happens with files that previously were fine and it doesn’t appear to be an issue at the file level, but at the folder/library level.
Removing the library and readding it, always fixes the issue without requiring any changes to files at all.
