An X-Plex-Token is the key to your PMS kingdom. Never post it online.
I find that opening a Plex Player as the PMS admin user allows me to get an admin level X-Plex-Token easily as explained in that document under the The device token section, which is about ¼ the way down the page.
After I click 3-dots on a poster, choose Get Info, then click the View XML button and look at the web page it opens, I find my admin level token at the end of the URL.
On that same webpage, in the top line of the body, you can see the librarySectionID for your library. Because you have only one library you said, your librarySectionID is likely 1.
You will need both your Token and librarySectionID to issue the following API command, described by drzoiberg33 and nydave69 and tested by me but not posted yet.
- if your server was at 192.168.1.20
- and your librarySectionID was 1
- and your token was 1234567890ABCDEFGHIJ
- and your movie is in its own folder with the external SRT
- then you would paste this in a browser on your LAN and hit Return to do a Partial Refresh Metadata where only the items that have changed are scanned (what has changed is the contents of that one movie folder). All unchanged items are skipped. It’s very fast.
http://192.168.1.20:32400/library/sections/1/refresh/?X-Plex-Token=1234567890ABCDEFGHIJ
I was hoping to see your library structure because I wanted to make a test library with your settings and prove to myself what works and what doesn’t before posting.
You could bookmark that type of link, but beware of leaving your token for someone to see.
fwiw I used the folder layout that the OP prefers in Plex for Mac and did not visit the pre-play page. I did no Scan and no Refresh. The external SRT was automatically picked up and enabled when I hit play like this… I clicked into the folder below:
Then I hit this play button on the poster
Maybe the user runs another client that behaves differently than Plex for Mac?
Maybe it’s his directory structure or his Agent + Scanner or his Audio & Subtitle Settings that stops the subtitle file from automatically being enabled like you said?
Always appreciate your help.
nibs
