If i delete my account, will I be refunded?
refunded what? your current account does NOT appear to have any plex pass associated with it?
if you are referring to paying for a mobile app, then you will need to request a refund through whichever app store you purchased from.
Omg there is soooo much here!.. All I know is I payed $5 and I changed my mind!..
request a refund through whoever you paid the $5 ?
no one on the forum is going to be able to refund you.
you can also try contacting plex billing @ https://www.plex.tv/contact/?option=plex-pass-billing
but if you didn’t go through plex directly, then they probably won’t be able to help you.
Well ofcourse its through the Plex app thats why I was asking. I just thought someone here may know the answer, but thanx.
Right, but you paid an Appstore. Most likely you’ll need to contact the Appstore, since only they have your payment info to be able to do the refund.
What???.. No I paid Plex!
Apps are purchased through app stores. Just like if you go to Walmart to buy a toaster you are paying Walmart. The toaster company does not control Walmarts cash registers and we don’t control app stores payment systems.
The answer to your original question is no.
Ok but i payed for a Plex service so i wouldnt contact the app store I would contact Plex to get the refund!..smh
And no I did not pay the app store I placed the order through Plex!
We don’t make anything called a “Plex Service”.
You know what i mean obviously thats not the actual name of what I paid for!!!.. But I did pay $5 through the Plex website.
The only thing we sell on our website is subscriptions. which you don’t have on your account you are posting with
there seems to be some confusion on what exactly you purchased and where.
if you bought a plex pass subscription through plex then it may be associated with a different email account, otherwise it would show plex pass next to your name like it does mine.
please contact plex pass billing at the link I posted above and hopefully they will be able to sort you out.
Ok then obviously thats not the only thing you all sell since i payed for Something from Plex!.. Please dont comment if you dont know what you are talking about that would be greatly appreciated…thanx.
I am an employee. I know exactly what I am talking about. You seem to not understand what you purchased. but as @TeknoJunky said contact billing if you have not already.
Well I know I purchased something through this company and you are trying to tell me I didn’t. Its not my fault if this app and company are impossibly difficult to understand amd navigate!
Ooooh yea it was an Android activation fee.
The android activation fee is only sold through our Android app as an in-app purchase., we do not sell it on our website. In app purchase which is processed through Google Play or Amazon app stores (depending on which store you downloaded the app from). So you likely need to contact Google or Amazon
Our billing department may have more info than me, but generally we do not have access to app stores billing systems.
Omg this is ridiculous!..
