Purchased activation of the app on my new plex account only to realize i had already activated another account 2 years ago. So now i have 2 activated accounts and i can’t seem to find anywhere where you can request a refund. Any redirection to where that might be possible would be appreciated
In-app purchases depend on the rules of the respective App Store where you made them (incl. their return policy and rules).
They cannot be refunded through Plex.
Warning! : In-app purchases cannot be refunded, so we encourage you to test the functionality of the app prior to purchasing!
Sadly your only viable option would be to request a refund in your respective App Store.
I’ve had good success with the Apple App Store, no experience with the Google Play store.
Good luck ![]()