Refund on app activation

Purchased activation of the app on my new plex account only to realize i had already activated another account 2 years ago. So now i have 2 activated accounts and i can’t seem to find anywhere where you can request a refund. Any redirection to where that might be possible would be appreciated

In-app purchases depend on the rules of the respective App Store where you made them (incl. their return policy and rules).

They cannot be refunded through Plex.

Warning! : In-app purchases cannot be refunded, so we encourage you to test the functionality of the app prior to purchasing!

Sadly your only viable option would be to request a refund in your respective App Store.

I’ve had good success with the Apple App Store, no experience with the Google Play store.

Good luck :slight_smile: