Server Version#: Player Version#: The new appletv update is so astonishingly bad that I’m wondering what my options are for a refund given you guys clearly are not sticking to the term “lifetime.”

Have a read through the T&C, you’ll see that they are welcome to change features and functionality [image] Just relax and let them get on fixing it :roll_eyes: If they did somehow refund, you’d regret it after a week

I imagine if you bought it more than 1 month ago, you’ll have no chance of a refund. …how long ago did you get it?

[image] RealJerk: Just relax and let them get on fixing it :roll_eyes: Honestly, this is where I am not holding my breath as the move away from platform-native players to a unified code-base was a policy decision they made 2 years ago. I don’t believe they can revert now as (I imagine) those…

unified code-base isn’t a bad thing though It’s just certain decisions they’ve made that has got people up in arms, partly bugs, partly design choices

Any idea how frequently these AppleTV updates come out? Or how quickly patches occur? Im new here, and have no idea what I’m in for.

You can check (and bookmark) the release notes in the announcement category. [image] Plex for Mobile & TVs (Android Mobile, iOS, Android TV, tvOS, Fire TV) Announcements Plex for Android 2026.18.1 ( Google Play ) Plex for iOS 2026.18.1 ( App Store ) NOTE: T…

[image] RealJerk: unified code-base isn’t a bad thing though In this case it means more unnecessary transcoding and in some cases, media that used to play doesn’t anymore.

Specifics? Probably better off reforming the media so it is more compatible. I’m not seeing unusual transcoding or errors or complaints from neighbors and family. Most are using basic systems and haven’t noticed the missing rear channels of DD7.1 content.

Refund on “lifetime”?

Plex Players

tom80H September 28, 2026, 6:16pm 8

You can check (and bookmark) the release notes in the announcement category.

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Almost 1.5 Years Since Last Apple TV Release? Plex Players apple-tv	33	1658	August 31, 2026
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Total dislike the latest version of Plex - refund or rollback please? Plex Players apple-tv , ios	18	872	May 28, 2025
Plex for Apple TV is old Player Betas apple-tv	9	1601	May 18, 2026
Congratulations, Development Team Plex Players apple-tv	0	112	September 27, 2026

Refund on “lifetime”?

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