Refused to connect

Plex Media Server NAS & Devices
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1

Server Version#: Unraid 6.7.2
Player Version#: Latest

Since yesterday and doing the most recent update all I get is ‘refused to connect’ when trying to access Plex. In the log file it continually just says:

Starting Plex Media Server.
Starting Plex Media Server.
Starting Plex Media Server.

Appreciate any help.

2

Logs found here https://1drv.ms/u/s!Ah3I-6JEusdDhdEB-kq5QfGDEshfgA?e=lZqdlA

3

Plex logs https://1drv.ms/t/s!Ah3I-6JEusdDhdECMiTcs4bJVCxGVg?e=6JL03A

4

@whi5tler

I’m trying to setup an Unraid VM so I can help you.
I’m not having any luck in doing do.
Can you be of assistance?

5

So looking at the Docker container log you provided, something is stopping the Plex Media Server from starting correctly. Can you please grab the Plex Media Server logs from the Logs subdirectory that should be found under a similar path as below;

/mnt/user/appdata/plexmediaserver/Library/Application Support/Plex Media Server/Logs

The main log Plex Media Server.log should have the info we need to understand why it is failing to start.

6

Hi chrisallen, Thanks for the help, please see below:

7

Hi,

I think I fixed it nby repairing the ‘ERROR - Database corruption: sqlite3_statement_backend::loadOne: database disk image is malformed’ issue.

I can now get into the GUI and have re-added the libaries which are indexing now. I think this should do it. I wasn’t sure which log files to check but know now for the future. Thanks!

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