Reinstalled plex on WD My Cloud PR2100 [Transcoder] [eac3_eae @ 0x1933f40] error reading output

Server Version#: Version 1.19.4.2935
Player Version#: Version 4.30.2

I needed to reinstall server on NAS MyCloud PR2100 Now nothing that has aec3 plays…

I read several posts, but still lost on what to do… Thank you for your assistance.

Jul 14, 2020 01:23:37.709 [0x7f219a33a700] Debug — Completed: [192.168.1.100:9203] 200 GET /system/:/prefs (15 live) TLS GZIP 13ms 813 bytes (pipelined: 1)
Jul 14, 2020 01:23:37.770 [0x7f219a628700] Debug — Auth: authenticated user 1 as qubit
Jul 14, 2020 01:23:37.771 [0x7f217ae6b700] Debug — Request: [192.168.1.100:9204 (Subnet)] GET /:/websockets/notifications?filters=log (16 live) TLS GZIP Signed-in Token (qubit)
Jul 14, 2020 01:23:37.771 [0x7f217ae6b700] Debug — WebSocket: Performing handshake from origin http://192.168.1.15:32400
Jul 14, 2020 01:23:37.771 [0x7f217ae6b700] Debug — Beginning read from WebSocket
Jul 14, 2020 01:23:37.770 [0x7f219a628700] Debug — Auth: authenticated user 1 as qubit
Jul 14, 2020 01:23:37.771 [0x7f217ae6b700] Debug — Request: [192.168.1.100:9204 (Subnet)] GET /:/websockets/notifications?filters=log (16 live) TLS GZIP Signed-in Token (qubit)
Jul 14, 2020 01:23:37.771 [0x7f217ae6b700] Debug — WebSocket: Performing handshake from origin http://192.168.1.15:32400
Jul 14, 2020 01:23:37.771 [0x7f217ae6b700] Debug — Beginning read from WebSocket
Jul 14, 2020 01:23:37.853 [0x7f219a628700] Debug — Auth: authenticated user 1 as qubit
Jul 14, 2020 01:23:37.853 [0x7f217bfff700] Debug — Request: [192.168.1.100:9200 (Subnet)] GET /activities (16 live) TLS GZIP Signed-in Token (qubit)
Jul 14, 2020 01:23:37.853 [0x7f219a628700] Debug — Auth: authenticated user 1 as qubit
Jul 14, 2020 01:23:37.853 [0x7f217bfff700] Debug — Request: [192.168.1.100:9200 (Subnet)] GET /activities (16 live) TLS GZIP Signed-in Token (qubit)
Jul 14, 2020 01:23:37.856 [0x7f219a33a700] Debug — Completed: [192.168.1.100:9200] 200 GET /activities (16 live) TLS GZIP 3ms 429 bytes (pipelined: 2)
Jul 14, 2020 01:23:37.856 [0x7f219a33a700] Debug — Completed: [192.168.1.100:9200] 200 GET /activities (16 live) TLS GZIP 3ms 429 bytes (pipelined: 2)
Jul 14, 2020 01:23:38.000 [0x7f217a2b3700] Error — [Transcoder] [eac3_eae @ 0x15cc8c0] EAE timeout! EAE not running, or wrong folder? Could not read ‘/mnt/HD/HD_a2/Nas_Prog/plexmediaserver/tmp_transcoding/pms-9e5a99cc-46d6-4a6d-a722-fc0199f69153/EasyAudioEncoder/Convert to WAV (to 8ch or less)/ldydwlpvdahs68udyr07vpri_4946-0-103.wav’
Jul 14, 2020 01:23:38.000 [0x7f217a2b3700] Error — [Transcoder] [eac3_eae @ 0x15cc8c0] EAE timeout! EAE not running, or wrong folder? Could not read ‘/mnt/HD/HD_a2/Nas_Prog/plexmediaserver/tmp_transcoding/pms-9e5a99cc-46d6-4a6d-a722-fc0199f69153/EasyAudioEncoder/Convert to WAV (to 8ch or less)/ldydwlpvdahs68udyr07vpri_4946-0-103.wav’
Jul 14, 2020 01:23:38.001 [0x7f217b159700] Error — [Transcoder] [eac3_eae @ 0x15cc8c0] error reading output
Jul 14, 2020 01:23:38.002 [0x7f216688f700] Error — [Transcoder] Error while decoding stream #0:1: Input/output error
Jul 14, 2020 01:23:38.001 [0x7f217b159700] Error — [Transcoder] [eac3_eae @ 0x15cc8c0] error reading output
Jul 14, 2020 01:23:38.002 [0x7f216688f700] Error — [Transcoder] Error while decoding stream #0:1: Input/output error
Jul 14, 2020 01:23:39.000 [0x7f217bfff700] Error — [Transcoder] [eac3_eae @ 0x26acf40] EAE timeout! EAE not running, or wrong folder? Could not read ‘/mnt/HD/HD_a2/Nas_Prog/plexmediaserver/tmp_transcoding/pms-9e5a99cc-46d6-4a6d-a722-fc0199f69153/EasyAudioEncoder/Convert to WAV (to 8ch or less)/11094eeb-6c2a-4e8e-bbf2-44ffe0b61c76_5960-0-58.wav’
Jul 14, 2020 01:23:39.000 [0x7f217bfff700] Error — [Transcoder] [eac3_eae @ 0x26acf40] EAE timeout! EAE not running, or wrong folder? Could not read ‘/mnt/HD/HD_a2/Nas_Prog/plexmediaserver/tmp_transcoding/pms-9e5a99cc-46d6-4a6d-a722-fc0199f69153/EasyAudioEncoder/Convert to WAV (to 8ch or less)/11094eeb-6c2a-4e8e-bbf2-44ffe0b61c76_5960-0-58.wav’
Jul 14, 2020 01:23:39.001 [0x7f217ae6b700] Error — [Transcoder] [eac3_eae @ 0x26acf40] error reading output
Jul 14, 2020 01:23:39.002 [0x7f217a2b3700] Error — [Transcoder] Error while decoding stream #0:1: Input/output error
Jul 14, 2020 01:23:39.001 [0x7f217ae6b700] Error — [Transcoder] [eac3_eae @ 0x26acf40] error reading output

1 Like

Also having a similar error.
@qubit see this thread, still no answers though

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