How to fix this bug? i alrealy reinstall my plex media server & happen this problem again many times

[Transcoder] [eac3_eae @ 0x7faf50511b40] EAE timeout! EAE not running, or wrong folder? Could not read ‘/volume1/Plex/tmp_transcoding/pms-a1c1cede-2798-4f24-9cd7-65e67e0cdbf0/EasyAudioEncoder/Convert to WAV (to 8ch or less)/5970355f-00fc-4be0-b5f3-5a45421c0ccf_16805-0-918.wav’

[Transcoder] Error while decoding stream #0:1: I/O error

it always can’t play video with eac3 audio …wheni delette my plex media server & reinstall again on that day it fix but after few days it happen again …still can’t play video with eac3 audio …i feel so tired…please tell me how to fix it please help me…

erver Version#:synology 6.17
Player Version#:

this my log~
Plex Media Server Logs_2022-02-06_15-29-38.zip (5.3 MB)

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