Pleased to know that it wasn’t my stupidity in naming files.
I’ll check regularly on the bug report to see if there is an update.
Thanks for the help so far.
I’m having an issue where new shows are getting named with a anidb tag after them. It seems to have started when I updated from BABs to ASS and upgraded my old version of HAMA so I assume I screwed something up somewhere along the line. Oh and this was after upgrading to pms 1.0. I made a new library to see how it would handle old shows and almost everything had the problem. I’m in a bit of a hurry right now but if required I’ll start a new library again later and post the log. Also I apologize if this is an issue that has been solved before, I looked but couldn’t find anything on it.
Hello.
When I add new item in library, summaries doesnt load and posters dont automatically attach to item on dashboard. I look in “com.plexapp.agents.hama.log” and it has only one error message “ERROR (logkit:22) - Update() - AniDB Serie XML: Exception raised, probably no return in xmlElementFromFile”. Is this error caused my problem or should I seek more info in logs? I attached full log file, too.
I would be appreciated for any help.
Problem: Suddenly hama is not fetching posters
Description: Scanner still works (I can select the anime and see the title + [anidb ID]). However metadata not loading.
Theory: 2016-07-06 17:02:52,252 (6d70) : ERROR (networking:217) - Error opening URL ‘http://tvthemes.plexapp.com/311537.mp3’
2016-07-06 17:02:52,252 (6d70) : DEBUG (logkit:13) - metadata_download() - metadata_download - error downloading
I am rather confused why it has stopped working all of a sudden.
I have attached the log file along with this post. Any troubleshooting tips would be greatly appreciated.
Same as above all of a sudden it stopped downloading metadata and just leaves the anidb tag in the name
Its not downloading the posters/banners/description or anything I had to manually add the images.
Nothing has changed in my setup it just stopped working.
Log show no error and too short.
Any log with error inside
Theme song no present so error downloading expected
here is a log.
Hopefully it helps
AniDB API is currently down https://twitter.com/AniDBStatus
Thank you. I was racking my brain as to what happend and i was about to do a full reinstall of plex LOL
Are their API servers still down? Because it’s two days later and I’m having the same problem CoreXi7 was.
Nevermind I figured it out, my folders and filenames weren’t structured properly.
I simply placed all 50 episodes of Dragon Ball Super into the same folder but I needed to divide the episodes into folders separated by season, as it is on TVDB or else it won’t grab the metadata correctly.
There’s one very interesting thing that doesn’t make sense. TVDB has the show divided into seasons and with the episode number resetting every season; Anidb does not have the show divided into seasons and the episodes in Absolute Number format. However, the only way to get the metadata to display properly is to divide the episodes into seasons like TVDB but keep the episodes numbered absolutely like Anidb.
Anidb api has been downanidb since the 5th of july!!!
Link https://twitter.com/AniDBStatus
Master has been updated and you should at least be able to now get posters while AniDB is currently down. ea29c41
https://raw.githubusercontent.com/ZeroQI/Hama.bundle/master/Contents/Code/init.py
Thanks to EndOfLine369 for the fix
Thanks for letting us know what is going on.
The link above does not work for me though.
Thanks for the update worked for me @ZeroQI, would it be posible for it to pull tvdb’s show info aswell?
@gilgamex I just replaced the entire plugin github.com/ZeroQI/Hama.bundle/
@ZeroQI said:
@XellossMetallium: Can’t do anything for agent support in shield’s PMS
Official metadata agents are made by plex.
Third party official doesn’t exist to my knowledge but could be in the unsupported appstore.
Since i use data folder for caching it makes it not standart and prevent that. If somebody know if this could be supported in the ‘unsupported appstore’ despite that fact let me know
I understand, I thought there was some sort of procedure to admit agents and plugins to the official channel. Like this it is quite closed, so I hope they’ll find a way to support external plugins soon.
Thank you!
Anyone got a script or some commands for properly updating HAMA and ASS on Ubuntu server? Can you just do a git pull or is that a bad idea?
@F0rcen I should do an installation section in the readme on github and put the link in my signature, so users can just follow them and report their os and issues when the installation procedure and right issues solving for linux doesn’t work… Oh wait… Please follow exact install process on the readme, and solve right issues in same said readme and let us know which install step or issues you encounter. don’t forget agent data folders or it will crash
@ZeroQI I can update now thanks to the readme, I had some small trouble but I figured it was because i only updated the __init__.py and not the DefaultPrefs.json, once I updated both it worked fine.
I think my problem was that I downloaded the source code from here which isn’t the latest version.
The instructions said > “Get the latest source zip in github release for hama” and the link next to that leads to an outdated Source code (zip) and you probably meant the zip under “Clone or download>Download zip” right? That part can be misinterpreted if you are not familiar with how github lets you download a whole repo as a zip on github, same with the “If it doesn’t, get latest zip” from the updating section. You maybe should add some links to the master.zip in the readme and releases page.
Anyway now I know where all the files go and how you get the latest one, what I don’t know is what is the most convenient way to update these files via bash on Ubuntu server. Any people use Ubuntu server here that can share their prefered method? Should I just wget the files and mv them to the right folders? Should I get the zip, unzip and then move? Can I do a git pullgit clone right where they should be or will that cause problems? I might try to write some commands that are easy to paste in to putty for updating but I figured I should ask here first since I’m kind of new to Linux.
I should always do this after updating right?
sudo chown -R plex:plex /var/lib/plexmediaserver
sudo chmod 775 -R /var/lib/plexmediaserver
Should I stop the plex service before updating?
you should stop the plex service . zip contain checksum so seem best
Yes https://github.com/ZeroQI/Hama.bundle > "Clone or download > Download Zip
Thanks to the detailed description, updated the install process.
1-copy latest files in proper location
try something along the lines of:
service plexmediaserver stop
sudo chown -R plex:plex /var/lib/plexmediaserver
sudo chmod 775 -R /var/lib/plexmediaserver
touch /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Data/com.plexapp.agents.hama/._StoredValues
chmod 777 /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Data/com.plexapp.agents.hama/._StoredValues
chown plex:plex /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Data/com.plexapp.agents.hama/._StoredValues
service plexmediaserver restart
confirm the exact command lines and will do a section per os in the readme
my ._StoredValues file is just called StoredValues, unless that ._ is some Linux trick I don’t know about.
I had to change some stuff to get it to work with the spaces in the foldernames, also added sudo to most commands. This seems to work on Ubuntu Server 16.04 LTS.
sudo chown -R plex:plex /var/lib/plexmediaserver
sudo chmod 775 -R /var/lib/plexmediaserver
sudo touch /var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Data/com.plexapp.agents.hama/StoredValues
sudo chmod 777 /var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Data/com.plexapp.agents.hama/StoredValues
sudo chown plex:plex /var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Data/com.plexapp.agents.hama/StoredValues
sudo service plexmediaserver restart```