Remote access drops / stops

Server Version#: 1.43.0.10467
Player Version#: 4.157.0

Running Plex server on a Truenas 25.04.2.6. installed thru Truenas app store.

Have static ip from isp and static ip on WAN.

Router is a Asus AX-88U with merling firmware. 3004.388.11

The remote access drops all the time. And speed is general bad outside network.

The internet conection is fiber with 750/750

i did the remote access throubleshooting guide and still no luck.

dns rebind protection is on and plex is added to the exception list

Did you set the plex container to run in host mode? It’s a check box during the config on the TrueNAS. It just makes the setup easier…

yes, the remote acess problem is something that happend resently

Did you check if your ISP moved you to CGNAT? Does the wan/external IP in your router start with 100.64.0.0. - 100.127.255.255?

my ip starts with notting like that. i pay extra for my own ip

Sorry, you said that in your original post, force of habit to ask.

i did SSH in to the router and added some lines of code.

iptables -I FORWARD -p tcp --dport 32400 -j ACCEPT

iptables -I FORWARD -p udp --dport 32400 -j ACCEPT

Hopefully the ports will stay active and not go to sleep. dont know if this is the fix but have to try someting

Edit: Did not give the effect needed. Still plex drops out on remote

having the same issue after updating to 1.43.0.10467

Downgrading to 1.42.2.10156 fixes the issue immediately

I am on unRAID though the issue appears to be the same