Server Version#: 1.19.1.2645
Player Version#: Android 8.0.0.17276 (cef199a0)
For years I’ve been able to stream remotely. I have not been away from home for a while, but a family member who lives remotely was unable to stream anything last night. I have been debugging by turning off WiFi on my cellphone, and can reproduce the problem. I can see my server, all my libraries, etc, but no movies stream.
They don’t appear on my Dashboard, but I do see a Transcode process start (watching “top”) as soon as I hit play on the remote player. It’s not at 100% of my (very capable) CPU; again, this all worked before.Plex Media Server Logs_2020-05-03_10-38-00.txt (4.5 MB)
Remote access is fully enabled:
and my firewall is correctly configured
I trolled the logs (redacted version attached) but I really don’t understand the format at all. The one error that cropped up (I filtered the live logs) was this (not in this extract, but there’s a similar log line) - I don’t know if it’s a true error, however
TimeMay 03, 2020 10:59:56.671
LevelDebug
Thread0x81b069300
MessageJob running: EAE_ROOT='/tmp/pms-aa0d6acb-574f-451b-a674-6e521dc4ad21/EasyAudioEncoder' FFMPEG_EXTERNAL_LIBS='/Plex\ Media\ Server/Codecs/99c90e0-3095-freebsd-x86_64/' XDG_CACHE_HOME='/Plex Media Server/Cache' XDG_DATA_HOME='/usr/local/share/plexmediaserver-plexpass/Resources' X_PLEX_TOKEN='xxxxxxxxxxxxxxxxxxxx' '/usr/local/share/plexmediaserver-plexpass/Plex Transcoder' '-codec:#0x01' 'h264' '-codec:#0x02' 'aac' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/media/Movies01/00-Music/PinkFloyd-LiveAtPompeii-Live.m4v' '-filter_complex' '[0:#0x01]scale=w=426:h=320[0];[0]format=pix_fmts=yuv420p|nv12[1]' '-filter_complex' '[0:#0x02] aresample=async=1:ocl='\''stereo'\'':osr=48000[2]' '-map' '[1]' '-codec:0' 'libx264' '-crf:0' '23' '-maxrate:0' '562k' '-bufsize:0' '1124k' '-r:0' '29.969000000000001' '-preset:0' 'veryfast' '-x264opts:0' 'subme=6:me_range=4:rc_lookahead=10:me=hex:8x8dct=1' '-force_key_frames:0' 'expr:gte(t,0+n_forced*3)' '-map' '[2]' '-metadata:s:1' 'language=eng' '-codec:1' 'aac' '-b:1' '122k' '-segment_format' 'matroska' '-f' 'ssegment' '-individual_header_trailer' '0' '-flags' '+global_header' '-segment_format_options' 'output_ts_offset=10' '-segment_header_filename' 'header' '-segment_time' '3' '-segment_start_number' '0' '-segment_copyts' '1' '-segment_time_delta' '0.0625' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/0d7bab6f1eb92245-com-plexapp-android/9d5b2f78-413e-4aa7-81ed-61b5f8724f1c/seglist?X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-segment_list_unfinished' '1' '-max_delay' '5000000' '-avoid_negative_ts' 'disabled' '-map_metadata' '-1' '-map_chapters' '-1' 'media-%05d.ts' '-start_at_zero' '-copyts' '-vsync' 'cfr' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'error' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/0d7bab6f1eb92245-com-plexapp-android/9d5b2f78-413e-4aa7-81ed-61b5f8724f1c/progress'
I’ve rebooted my FreeNAS server, restarted the Plex plugin, jail, even rebooted my firewall. This all used to work perfectly, but I honestly don’t know the date on which it stopped.
Only local network streams are working.
I am pretty sure I was able to stream music earlier this morning, but now even that is failing.
Really appreciate any help.