Hi all, Yesterday i decided to upgrade my OS and re setup my Plex Server. Straight away i noticed that Remote Access didnt seem to be working (going green then red) I put this down to an incompatibilty between Plex and the OS so decided to rollback to the old version. Having done this i’m still …

Maybe this will help… [image] Refresh Plex Certificate Remote Access @BigWheel @veeejay Thank you for resetting the certificate on your side. Unfortunately, remote access still does not work when connecting through my (1’st) mobile operator, even after a full…

Hi SE56, Yeah this certainly seems to be the same issue I’m suffering The fact I can connect using the direct IP tells me it’s not a networking issue. Hopefully someone from Plex can help

The cert on your server is new. It was issued a few hours ago So i don’t think that itself is the issue. [image] scjgreen1: Yesterday i decided to upgrade my OS What did you update it to? ( shouldn’t matter but I am curious) Can you grab the full server log zip file. You can message them …

Thanks bud, Have messaged you the logs I updated to Mac OS Sequoia but have dropped back to Monterey again now.

Seems like it is trying to use a cached cert instead of the one that was newly assigned to it. Can you stop/quit the server from running. On you mac go to ~/Library/Caches/PlexMediaServer/ and delete the cert-v2.p12 file and then start your server up again.

OK so I didn’t have that exact cert file in there… Deleted the whole Plex media Server folder in Caches and it seems to be ok now Thanks @BigWheel I’ll post here if I have anymore issues

Hi all, I am experiencing the same issue on macOS. I have not made any changes to my configuration, and I am currently running the latest versions of both macOS and PMS. Remote access had been working flawlessly for several years, but it stopped functioning for me around the end of June.

Have you checked the port to ensure it’s still open? https://canyouseeme.org/ Follow steps laid out by @BigWheel to force a new certificate to download. [image] BigWheel: Can you stop/quit the server from running. On you mac go to ~/Library/Caches/PlexMediaServer/ and delete the cert-v2.p12 fi…

I deleted the whole ~/Library/Caches/PlexMediaServer/ Folder Once i restarted the Server it was fine and has been solid as a rock since.

Remote Access Failing

Plex Media Server Remote Access

SE56 July 14, 2026, 10:08pm 2

Maybe this will help…

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Remote Access Failing

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