Server Version#: 1.43.3.10828
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Remote access was working fine for the last year, but suddenly no one was able to access my server remotely. Remote access tab has the red exclamation mark, and I’m not sure what changed to cause this.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues:
https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1
Set up the manual port forwarding in my router and it’s working again. Still not sure what changed as I didn’t touch anything, but glad it’s back online.
