Remote server was working fine but now it always says cannot play media file. The remote server shows fully online and my movies load up but when I go to play them it says cannot play media file. These are movies I’ve played before. thanks.
I have noticed something similar in certain situations. Although it was on a test build I was running with weird networking.
What type of system are you trying to play the files on? Are you using a vpn?
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No VPN. Windows 10 desktop always connected straight to the router which is configured with manual port forwarding.
Do you have relay enabled?
I’m not sure what that is. I will have to look that up.
I still can’t find the relay option but it seems to be an issue with converting to a lower quality. I changed the setting from 1080p to maximum quality and it is working but when I switch it back to 1080p it says cannot play media. I am viewing on an Android phone.
That’s interesting. I don’t know what to say about that.
You can learn about relay here. To enable it, check the Enable Relay box in Settings → Network near the bottom of the page with advanced options showing. It limits playback to 2 Mbps, but it’s something that could help test.
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