Server Version#: 3.108.2
Player Version#: latest ios app
I am a plex pass subscriber and recently had a fiber connection put in. That required a new modem/router. It was set to bridge mode so that I could use my old router without changing all of my port forwarding rules. I also put together a new server at this time and I can not seem to get plex working for remote access. The green checkmark is present and it says “Fully accessible outside your network” but when I try to connect from outside the network everything says “OFFLINE”. I’ve done a port scan and port 32400 is open and that is the port I have manually specified in plex settings. I’ve written firewall rules that log connections. When I attempt to connect from an external ip address I can see a connection come in and not get dropped to that port from 63.34.171.72 which is one of the eu-west servers that plex uses for validation. But my machine never actually connects and I don’t see it in my iptables logs. Does anyone have any suggestions?
I moved my server to an external location and had a similar problem from only my mobile device (showing server as offline, but works from the TV). Fixed it by going into the app signing out, + reinstall app. Other than that I would upload some logs for people to look at.
