Remote Access Status NEEDS to Show "Testing" Initially

[kleatus27]

There are countless threads on the Plex subreddit, and on this forum, of people confused by the Remote Access page.

The Remote Access status always displays " Fully accessible outside your network" while it’s still initially testing remote access for 10 or 15 seconds, once it’s finished, it will then display the true status. This has caused so much confusion over the years and should have been fixed so long ago.

[tom80H]

From this year’s forum fireside chat:

@BanzaiInstitute

Number one: the remote access test in the web client is terrible. It starts green, then runs the test, then updates the indicator if needed. Every few days it seems like I see a confused user post saying “why does my remote access work for a few seconds and then stop working?” They do not understand that it never worked, and the test itself is confusing. This is a terrible user experience in what is already one of the most complex topics in Plex. Your users have wasted so much time on the “why does remote access only work for a few seconds” red herring. It’s awful and you should fix it.

@McWanke

As for your comments and issues - for the remote access flow we will definitely be touching this next year and it is something we will work to smooth out here.