Remote Access Unavailable

At the moment I cannot access my library outside of my Network. Remote Access shows available, however if I try to access on LTE or on a different WiFi Network it states that the connection is currently unavailable.

Make sure the port you’re using is open

Plex may say you have an outside connection even if the port is closed and it’s not

https://www.yougetsignal.com/tools/open-ports/

Fantastic, thank you.

So, my server has been added to my ISP Port Forwarding, port has been verified, however I still cannot access outside of my network. Is there a setting on the Synology side?

If you created a manual portforwarding, you will have to tell Plex to actually use it
By ticking the check box and putting the used external port number into this field:

Done, and is showing the green arrows

Then you indeed will have to take a look at your Synology’s firewall settings, to make sure that the “internal” port number is accessible from the WAN/internet.

It can’t hurt to stop and restart the Plex server as well and then let it sit for a while.

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