Remote Access works only for me, not for invited users

Plex Media Server Remote Access
1

Hello everyone,

I’m having an issue with my Plex Media Server running on a NAS (via Docker).

  • Remote Access shows as fully accessible (green check) when I test it.

  • The port forwarding is correctly set up:

    • Internal: 32400

    • External: tested with 32400 and also with a custom port (e.g., 34199)

    • Port check tools confirm the port is open.

  • I can access my server remotely without any problem.

  • But invited users cannot connect to the server. For them, the server shows as unavailable.

  • I already tried:

    • Resetting my Plex account password and re-claiming the server

    • Adding manual port configuration in Plex (32400 and 34199)

    • Testing both bridge mode with mapped port and host mode in Docker

    • Reinstalling the server and resetting network settings

The server always works fine for me, but not for any friends I share it with.

Has anyone experienced this issue? Could it be related to how Plex handles authentication after password reset, or something specific in Docker/port mapping?

Thanks a lot for any help!

2

See Plex Media Server - Security Update - #3 by PlexInfo