i just bought the plex pass and i am trying to enable remote acess but it keeps failing please help i am not a techie person so a step by step things to do would seriously help.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues:
https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1
