Ever since the new iOS app update all of my remote streaming from my media server continually loses the progress in the episode that I’m watching sometimes will skip the first five minutes of an episode that I’m 45 minutes through or we’ll start over altogether. I’ve updated both the server on my windows PC and have the latest version of the app on my phone.
When this happens do you know if there is a network change occurring. like moving between cell and wifi.
I do that quite a bit but just now at home on my personal connection, I paused the show at 10m and came back to resume it and it had ended the episode and was showing the “rewatch episode screen” most of the time it just starts from the beginning.
- Your device (make and model) iPhone 13 Pro Max
- The device OS (and OS version) 18.4.1
- Plex app version 2025.15.0
- What you were doing when the issue happened
- Whether it’s reproducible. Yes
is it possible to get the logs from the app after it does this. You can message them to me by clicking on my username/avatar to see message button
I’d be happy to, so I’ll wait until it happes again, download the logs, and message you. Got it. Thanks.
I sent those over, let me know if you need anything else.
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