Server Version#: 1.43.0.10162
what happened?
usually I record and have the commercials removed and not tagged.
all the shows are now suddenly full length, despite the logs saying “commercials found”
usually they are cut down by at least 15 minutes what happened?
this began with the latest update to 1.43.0.10162
everything is 63 mintues long which is full length of the recording.
help!
thanks
SE56
2
You need the correct PMS version, that above is Web Version, please update
Found . Settings / Authorised Devices
oh yes duh silly 
Version 1.43.0.10162
thanks for looking so quickly
so I rolled back my server to non-beta version
1.42.2.10156
now the commercials are clipped as expected
thanks again
My commercials aren’t being removed either.. not sure if I’m going to revert, or just leave it and wait for a fix.
NicoGI
6
It also stopped working for me. I am on also version 1.43.0.10162
Mine as well: Version 1.43.0.10162
I am experiencing the same issue. I am running
Version 1.43.0.10162
Version 1.43.0.10231 seem to have the same issue for me as well
Same issue, for at least two versions - I’m currently on 1.43.0.10231 (QNAP NAS).
xreic
10
Same issue for me as well, Version 1.43.0.10231
dkuhl3
11
Same issue Version 1.43.0.10231 (Asustor NAS).
Is anyone able to provide me with debug logs of the failure occurring and sample data?
xreic
13
I have a ~12min clip (237mb) and log files.
1 Like
@xreic I sent you a DM you should be able to reply to with that data