As the title reads, I suggest that the requirements of accepting a library add will be reworked to just work.
It’s soo annoying that people have to find some email somewhere and accept that in order to get access to my library.
And I tend to make changes here and there and after a while I’m not pleased and just redo the whole plex server (the docker one). Rm -rf /path/plex-server.
So I have to reclaim the server and after that I have to readd users to my library and this is where the problem and irritation begins.
They create a Plex user account. They tell you the email address they have used to do so.
You invite them to your media.
They log in to plex.tv, then pick “Open Plex”.
Then they access their “View Profile” page.
Beside their user avatar/photo is a button “Edit Profile”. And right beside that is another labeled “Requests”.
This is where all your invitations will appear and where they can be easily accepted or rejected.
If you do that, there is no need to invite the shared users again.
Just be sure to use the same plex user account that you used before with the older server.
All your old sharees will be listed under https://app.plex.tv/desktop/#!/settings/manage-library-access where you can grant them access to your new server.
(and maybe tidy up, and revoke their access to the old server)
No please, no work arounds. Just make sure it works as i described. Once added and then no more invitation links. Pref no invitations links at all, ever.
Hey @mormor85 it looks like is the root cause of the frustration here. I am curious as I not only have reclaimed my servers recently but also done some testing in this area and not once have I had to re-invite users to my server after the reclaim process. All of the previous users were simply there. Could you provide some more information on this part of things and we might be able to help a bit more?
In regards to the suggestion that the receiving user not have to accept the invite - that isn’t something that we will implement. While I get that from your perspective might be adding in an additional step that feels challenging and I am assuming that you are sharing with people you trust, in general, the share functionality needs to be initiated by one user and accepted by another user. The main reason for this is that it wouldn’t be a great experience if users could spam other users by simply sending them library share invites that automatically were accepted and then they had to deal with the cleanup and removal of those shares. While it doesn’t sound like this would be an issue for you and the people you are sharing with, it could be a problem for other users and therefore isn’t something we would implement in the was as described here.
Ok? Can I have this option or are you going to rule over my head?
I don’t know what users you are talking about and I feel it’s more of a you issue rather than a user issue.
Is the recent breach you guys experienced spooking you?
I truly hate this extra step and i truly don’t see the point with it at all and I’m very sure that if people where shown both options and then asked which one do you prefer they would answer that my approach is the best way.
If you guys don’t see the use case of this then don’t think so much and just implement this anyway and I as the end customer will take care of the why’s.
I’m curious about this request. If a user doesn’t need to accept the initial invitation, that leaves it open for any plex user to invite any other plex user. So i could share 100 libraries with you and you couldn’t stop me. That sounds like a bad idea.
This may sound theoretical but if you’ve been around plex long enough, you know there are users who have done this.
If we’re talking about the invitation process, @McWanke , please lobby to get our users’ email addresses listed in the Plex GUI. The current system is bananas and it makes it easy to make errors, possibly even inviting people you did not intent via typos.
Here is my list of outstanding invitations. If a person does not have a Plex account, it shows their email – cool. But if someone does have a Plex account, it shows their Plex username and conceals their email address.
I have no idea who the second person in this list is and there is no way to find out because the email is concealed from me. I guess I could try adding this person as a Plex friend, and messaging them? Hey who are you, did I invite you? But they didn’t accept a server invitation, why would they talk to me through Plex?
If I had made a typo in an email, I could have invited a stranger and if they had a Plex account already, I wouldn’t know because as soon as there is an account match the email disappears.
In the list of accepted invitations, well they all have to have Plex accounts, so again their real identities are concealed. What if I need to manage these accounts, maybe a friend is changing email address?
“Hey remove my Plex account and invite me again.”
”What is your Plex username?”
”I have no idea, who uses that? I lost that login anyway. Look for my email.”
”I CANNOT. It is FORBIDDEN.”
And if you know people with similar names/emails the random user names can be confusingly similar.
Please, please, just let us see the darn email addresses for our users. Email address is a useful UID. Our Plex ID is not.
Here is the scenario that is the reason why we won’t do this. I am a user that wants to cause trouble. I name my server “AAAAA” and create 100 libraries under that server and spam-share all of those libraries with you. Now, if we had all library invites auto accept then when you go into your client and want to navigate to a specific library on your server (let’s call it “MyServer”) and you are on a TV client without a quick way to scroll and only have a basic remote for navigation, you have to hit the down arrow over 100 times to get to the libraries that you want to see. Also, you are now stuck performing the remove action 100 times to get rid of the unwanted libraries. That is not a great scenario.
Instead, right now, you get to pick and choose which library shares you accept and that appear in your interface. If you want to accept 100 shares we won’t stop you, but it is a manual (not automated) action to do this. We also offer privacy controls and other functions like blocking users to give more control here.
This one is a tough one and one that has been through a lot of debate. I personally feel your pain here as I have had to deal with this exact scenario as described. I will pass along this feedback again, and I am sure it will kick up another round of conversations. Thank you for the comments here.
It sounds like you need to add options and tools for that as well then. Can I have a mass-eemove-the-spam-invite-button? Surely you can find a webbrowser for this or also add it to the clients.
Find solutions instead of stopping at what you experience as a road block. create solutions for each step instead. There is no excuse for this extra steps with invitation to library. All you have is fictional scenarios and you don’t want to bother to fix a solution for it. Instead you put the burden on the customer/end user. It’s not acceptable.
is the root cause of the frustration here. I am curious as I not only have reclaimed my servers recently but also done some testing in this area and not once have I had to re-invite users to my server after the reclaim process. All of the previous users were simply there. Could you provide some more information on this part of things and we might be able to help a bit more?
