Removing unavailable servers in managed users?

General Discussions
1

Hi,

I have Plex running on a cloudbox, where Plex was reinitialised at some point a year or so ago, and re-registered into my Plex account with a new ID/hostname. I thought I’d removed the old server from my Plex account, but noticed recently that it has persisted in a few of my children’s managed user accounts, and I can’t see an obvious way to remove it from Plex.

The server appears top of the list under my pinned servers:
image

But isn’t able to connect (as it no longer exists), and as far as I can tell there are no options/menus to remove this from the managed user’s account

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Any suggestions on how I can remove this, without having to delete/recreate the managed users? I really don’t want to do this as my wife’s account is also affected, and don’t want to lose her watch history/stats.

Thanks,
Paul

2

I’ve removed those stale servers from your account.
Think of removing freshly decommissioned servers from your account within a few weeks on this page: https://app.plex.tv/desktop/#!/settings/devices/pms

3

Thanks for the super speedy response!

4

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