Rendering error causes media not to play

[szondibence]

The problem still exists, when the screen of the phone is turned off, and you are not watching, only listening to the movie. It plays for a while, but after a few minutes stops with the above mentioned error message.

[ONEsuzuki]

I didn’t realize this was an issue as I don’t really turn off my device when watching tv, but this is good to know and will hopefully be resolved soon.

[sakadodo]

I’m also getting the same error playing back H264 4:2:2 on Android app.

The video plays fine on iOS and on Chrome. (Both direct play and transcode)

[PeterBParker]

Suddenly started getting this error today on my Pixel 9 Pro trying play videos that worked fine last week

[tex1]

I got this to work on the client side by DISABLING “allow direct play”. I think that Plex Server thinks the client device can play it but it cannot so it requires transcoding (my server has a GPU). Could be similar issue with HEVC where the server can’t quite figure out if the client device supports HEVC. My media I’m having issues with is ancient 20 year encoding that is weird so not HEVC related.

[tex1]

MediaInfo shows the file as:
Video
ID : 0
Format : MPEG-4 Visual
Format profile : Simple@L3
Format settings, BVOP : No
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 22 min 4 s
Bit rate : 962 kb/s
Width : 576 pixels
Height : 432 pixels
Display aspect ratio : 4:3
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.161
Stream size : 152 MiB (87%)
Writing library : XviD 0.0.12 (2003-06-11)

Audio
ID : 1
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Format settings : Joint stereo / MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 22 min 4 s
Bit rate mode : Variable
Bit rate : 128 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Frame rate : 41.667 FPS (1152 SPF)
Compression mode : Lossy
Stream size : 21.1 MiB (12%)
Alignment : Aligned on interleaves
Interleave, duration : 24 ms (0.58 video frame)
Interleave, preload duration : 428 ms
Writing library : LAME3.92
Encoding settings : -m j -V 4 -q 2 -lowpass 17.5 --abr 128

[tex1]

Yes it’s AVI and I agree about the old format. I’m ok with my giant server GPU trandcoding it for the client; I wish there was a server side setting so i wouldn’t have to touch every client.