I have tried the Plex dance. Although, testing this for a single video, I haven’t moved the video back into the library folders. This is what I have done.
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Set “Empty trash automatically after every scan” to disabled.
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Move media files out of the library’s designated directory to make them undetectable.
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Scan the library within Plex to register the missing items.
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Empty the Plex trash to ensure no deleted items remain in the database.
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At this point, the duplicate entry for this video now shows both paths as “Unavailable”.
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Clean bundles to remove cached images and metadata from the server.
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Repeated library scan and then another manual emptying of trash for this library.
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Again, both paths for the video show as “Unavailable”.
I should also say, that I have this issue for files I have recently added to my Plex library, where I have then replaced them.
Can someone from the Plex team confirm if this is a known issue, and whether they are seeing the same behaviour on this PMS version?
