Requesting plex rate limit reset please

Server Version: 1.43.3.10828 (Ubuntu 26.04, bare metal)
Player Version: any browser via app.plex.tv

Issue: Certificate CSR/download stuck on 429 after a debugging session where the server was restarted ~10 times in 20 minutes while troubleshooting a separate Tailscale/WAF issue (now resolved). Device connections update returns 200 and the token is valid everywhere — only the cert endpoints are rate-limited.

Current state:

  • certificate/subject — 200 (cert exists: *.19cf6412fed24a24a34e0a848e8bb402.plex.direct)
  • certificate/download — 429, retry-after: 93229
  • certificate/csr — 429
  • Server is stopped to prevent the retry loop from extending the window further

Machine ID: 9043e9baa5bcf4824b79cffb14e791fce886c44a

Could someone reset the certificate rate limit for this device? Thanks.

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