Resolution issue on TV

[ersinkilbey_gmail_com]

Server Version#: 1.15.6.1079
Player Version#:Plex for LG 3.13.27 (WebOS 2.2.0)

After the upgrade on TV app. The resolution of the app has increased and when i open a video the image is seen at the left up side of the screen but in a smaller box like pip mode on TV.

Tried upgrading the server version and reinstalling the TV app but still no solution.
Please help.

[FordGuy61]

See this thread:

Lg 4k tv player not using all of the screen

Server Version#: 1.16.3.1402 Player Version#: 3.13.27 WebOS Version#: 1.4.0 Just installed the latest update and now the screen is only using half of the available height. [15663781400169070512266333151740]

[FordGuy61]

Here’s the key section. Update pushed out.

Lg 4k tv player not using all of the screen

We’ve pushed an update to the web app, but there are some caches that will need to expire before it’ll show up. It’s not a package update so it won’t require an update to the app on the webOS. This is working well on the devices we’ve tested it on, but please let us know if you continue to experience issues with 3.13.28 (as shown in Settings: About).