Creating an optimized version doesn’t always improve download speeds -
It does for me since my devices can direct play optimized files.
A GPU can often transcode fast enough for the Download anyway.
It’s less about speed and more about reliability. Downloads (with transcode) is flaky enough that trying to use the feature is frustrating. It fails about half the time and I don’t have the time or patience to baby-sit the downloads job*. So instead of hoping that Plex (the company) fix downloads, I’m hoping they can provide band-aids that at least make the feature usable.
*This isn’t just me. This forum and reddit are filled with tons of bug reports and nightmare stories of downloads being unreliable.
No disagreement about Downloads having issues. It’s working OK for me right now, but it seemed like a real mess when first transitioning from Sync → Downloads.
And no disagreement that parallel jobs would be an interesting feature. Maybe it makes sense to create a #feature-suggestions post?