Samsung FHD TV

Plex Players
,
1

Server Version#: 1.40.4.8840-72008840
Player Version#: wont install :frowning:
Hello - we just got a brand new samsung FHD tv. I see the plex app in the app store on the tv, but it will not install. I am new to plex but have it working on other devices so it seems to be an issue with this samsung tv. I saw other posts regarding samsung FHD tvs but couldn’t see a definitive answer to this issue. The player seems to work fine on other FHD (fire) tvs. Any help would be appreciated! I contacted samsung, but they just sent me here. Thank you!
Details from TV:

  • Model Code: UN32N5300AFXZA
  • Software Version: T-KTS2AKUC-2505.4
  • Status Code: 20601_Z_EE40
2

I checked to see the plex app version in the (samsung?) tv app store that I am attempting to install, it is listed as version “5.64.1” if this helps, please let me know if any additional details are needed. Thank you!

3

Update: after rebooting the TV I was able to install, link and use this version of the plex client on my samsung tv, so all is good for now!? Thank you