I have a Samsung Smart TV with Plex accessing our home server. It was working ok and strangely I found I have two accounts and the tv was logged in with a different account than the PC, so I logged out of the tv account and signed in with the right account. I did have password issues and had to change it but can’t remember if the problem was happening before the change.
The original issue was it would really struggle to find things, this is what made me log out and log in to the same as the PC, So guessing the real issue was changing the password.
Anyway now the tv comes up with a message on the screen when starting Plex,
The message is
“User doesn’t have access to any server or shared content.
Make sure the server is logged into your account or, if it is remote, that content has been shared with you.”
Clicking retry repeats this message, clicking Continue goes to the next message,
“Unable to switch user” followed by the above message.
Then the only option is OK and clicking that brings me to a blank dark screen.
I can not find any way of getting in to settings to fix the problem and couldn’t delete the app to reinstall it to set up from scratch.
This has been going on for days and the frustration is beginning to show in hair loss and high blood pressure.
If anyone can come up with the fix for this I would be glad to recognise you as PlexKing, or KingPLex if you prefer.
My PC is working perfectly with the server.
I did see that in there but with things gone as crazy as it has I wasn’t game but it was a thought to do so you have given me the confidence to move forward, Thank you.
I will try that tomorrow, Its nearly 3.30am here so I’ll report back once I give it a go.
Thanks again.
Well I couldn’t wait so I have done it and it has worked perfectly,
Thank you very much,I crown you King Plex, or Plex King, that is up to you haha.
Thanks FordGuy61
It appears to be resolved by pulling a server that was causing a loop on a segment of my network and connecting directly to the segment my plex server was on… Thanks again OttoKerner for trying…