Server Version#: v1.16.3.1402-22929c8a2
Player Version#:
I need help trying to understand why PMS is transcoding a live TV stream instead of the Samsung TV Plex client using direct play or stream. Direct Play and stream is enabled on the Plex client.
Here are some of the log entries.
Aug 01, 2019 21:00:20.602 [20544] INFO - [ui-safari-tizen] Dimensions: { “X-Plex-Client-Identifier”: “m38tyo4gnollzjv031eubx1o”, “X-Plex-Device-Screen-Resolution”: “1920x1080”, “X-Plex-Version”: “3.105.0”, “X-Plex-Features”: “external-media”, “X-Plex-Product”: “Plex for Samsung”, “X-Plex-Platform-Version”: “4.0”, “X-Plex-Model”: “UN75NU8000”, “X-Plex-Platform”: “Tizen”, “X-Plex-Client-Profile-Name”: “Samsung”, “X-Plex-Device-Name”: “TV UN75NU8000” }
Aug 01, 2019 21:00:20.602 [20544] INFO - [ui-safari-tizen] Manufacturer: { “id”: “samsung”, “name”: “Samsung” }
Aug 01, 2019 21:00:20.602 [20544] INFO - [ui-safari-tizen] Browser: { “platformVersion”: “4.0”, “id”: “safari”, “name”: “Safari”, “version”: “537.36”, “webkit”: true, “platform”: “Tizen”, “platformID”: “tizen”, “tv”: true, “constructor”: “REDACTED” }
Aug 01, 2019 21:00:20.602 [20544] INFO - [ui-safari-tizen] Location: file:///plex-web/index.html
Aug 01, 2019 21:00:20.603 [20544] INFO - [ui-safari-tizen] User agent: Mozilla/5.0 (SMART-TV; LINUX; Tizen 4.0) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 TV Safari/537.36
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Selected protocol hls; container: mpegts
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: analyzing media item 7683
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: Direct Play is disabled
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: selected audio stream is not the first audio stream and direct play stream selection is not enabled
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: no direct play video profile exists for hls/mpegts/mpeg2video
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: no direct play video profile exists for hls/mpegts/mpeg2video/ac3
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: no direct play video profile exists for hls/mpegts/mpeg2video/ac3
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: Direct Streaming is disabled, so video stream will be transcoded
Aug 01, 2019 21:01:11.941 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: no remuxable profile found, so video stream will be transcoded
Aug 01, 2019 21:01:11.942 [2840] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Aug 01, 2019 21:01:11.942 [2840] DEBUG - MDE: Live Session 0w88jpml06e329qv7rt1sv2t: Audio Direct Streaming is disabled, so video’s audio stream will be transcoded
My understanding is that the Samsung TV supports mpegts/mpeg2video/ac3. I am unsure of the HLS support.
Any help would be appreciated.
