Samsung TV - Title Descriptions No Longer Show Up

[drez143]

I am curious if anyone else is having this issue. Starting about a month ago, my 2019 Samsung TV began to stop showing the descriptions of TV shows and movies. You could see that it was still showing a “box” in that location though, as the title at the top of the screen was ever so slightly cut off on the bottom.

After about a month of not knowing any fix, last night I found out that if I select a movie, back out and go back to my library, and then reselect the movie (sometimes I need to do this 2-3 times), then the descriptions come back like normal.

I wasn’t sure if this was a me issue or a larger issue, although its all minor.

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[dane22]

I see the same, and has notified Plex

[jeffheal]

Can confirm the same on Samsung 2018 model Tizen 4 Plex version 5.25.3

[drez143]

To give an example here: This is how it looks when the description doesn’t show up.

If you look closely, you see that the very bottom of the title is actually cut off (the y’s really make is visible).

It’s like a non-transparent blank box is showing up.

[drez143]

If I back out though, and re-select the title, the details do show up. The title is still slightly cut off on the bottom though.

[jeffheal]

My app just came up with the option to show the new ‘modern layout’ and same thing still happening as per the screenshots in the posts above. Still on version 5.25.3 Tizen 4.