Samsung UN7100 TV getting error playing H264 mkvs

Server Version#: Version 3.95.2
Player Version#: 3.7.0

im getting a " Playback Error"

Unknown Error Error Code : 0 (AVPlay)

???

not sure what the issue could be…ive seen older threads with similar issues…and suggestions would be greatly appreciated thanks!

You need to give more information. 264 is just one of three parts of the file. anyone of which may cause the issue. But I will say that usually it has something to do with the subtitles.

Get on Plex and find out which type of audio and video codecs are used, and/or try watching without subtitles.

Im not sure but it randomly started working now…

.my new issue is trying to get my 4k mkvs to stream without constant buffering. :frowning:

If you start the 4k video, and go to the dashboard on the Plex server it will tell you if you are direct playing, direct streaming, or transcoding. Chances are you are transcoding or streaming the video. If that is the case then you are having network issues due to the tvs limitations.

There are ways to work around this if it is the case.

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