Serenity Has Stopped Working

Serenity sees my network but has stopped connecting. All devices are running on the local network. The Plex app is connecting. If that is helpful.

Serenity sees my network but has stopped connecting. All devices are running on the local network. The Plex app is connecting. If that is helpful.

Did the IP Address of your server change, do you have it set for a Static IP Adress?  Have you tried clearing the Cache/Data for Serenity, and relaunching it.  You can also manually enter the IP address for your server in the Preferred Server settings entry.

If you clear the cache and data for the application (through the Manage Applications settings for your device), you should be able to get it reconnected if the the server has changed IP address or has been rebooted and gotten a new ip address.

Not entirely sure if the server IP address changed and I am not using a static IP address. Cleared the cache/data for Serenity to no avail. Serenity actually sees my server name and IP address but is not connecting. However, the Fire TV IP address did change from 192.168.0.101 to 192.168.0.100 if that helps.

Not entirely sure if the server IP address changed and I am not using a static IP address. Cleared the cache/data for Serenity to no avail. Serenity actually sees my server name and IP address but is not connecting. However, the Fire TV IP address did change from 192.168.0.101 to 192.168.0.100 if that helps.

Did you change any settings in regards to MyPlex usage on the server recently?    I'm going to need some more detailed information around what is happening so best to open a bug report on the projects site and we can work through the issue there.

I'll need some additional information which is described at the following link:

https://github.com/NineWorlds/serenity-android/wiki/Serenity-for-Android#bugreports

Once you gather the XML files, and post them in the bug report we can start to work through the issue.   Also, since I believe you use MyPlex, you want to check the following as well: 

https://github.com/NineWorlds/serenity-android/wiki/MyPlex

The ip/netmask was set to the old Plex/Web address as seen below. I never changed this and am surprised that it has been working a little over a week with it. I changed to my proper IP address and all is well. Thanks for the helpful info for the fix.

Old ip/netmask address:

![post-73398-0-97180600-1403536573.png|476x125](upload://ct3NOqLisX8LRV2hSqH0cjDBBcs.png)

New ip/netmask address:

![post-73398-0-27255800-1403536483.png|482x116](upload://qvXyXjiufMY2QVrAFymLvc14O5S.png)

 

New ip/netmask address:

that isn't valid address, it needs to either be

192.168.0.107/255.255.255.255 (i.e., a specific host) 

or

192.168.0.0/255.255.255.0 (i.e., an entire network)

currently you have combo of both, which is an invalid entry and it likely just to have fixed your issue by disabling security entirely. (basically the same thing has having nothing listed in that field)

127.0.0.1/255.255.255.255 is a special IP address that means "this machine", having it set to that forces all access to be done via myPlex.

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