Server Version#: 1.32.3.7089 in Windows 11.
Player Version#: Android TV and Mobile 9.23.0.1746.
Hello, I am telling you that a few days ago I bought my “Premium Pass” for life.
I want to inform you that I always have problems playing movies mostly BDremux 4k HDR and BDremux 1080p. Immediately upon starting playback, constant stops or pauses begin to occur randomly, it remains stopped with the circle in the middle of the screen spinning for a few seconds, then it plays again for a few seconds and stops again. This problem occurs on all devices and also occurs on both the local and remote network. Since I detected this problem with Plex almost 2 years ago, I thought that perhaps the cause was that it was limited to play high bitrate levels because I was a free user, but a few days ago I bought “Pass Premium” for all life and problem still persists with all BDremux 1080p and BDremux 4k HDR. Luckily these problems don’t usually happen with low or medium bitrate files like Web-DL.
I am attaching debug log, me causing the error with several tries.
Here I copy and paste a summary with hardware data:
CPU Intel Core i7 3770K Cores 4 Threads 4
Name Intel Core i7 3770K
Code Name Ivy Bridge
Package Socket 1155 LGA
Technology 22nm
Specification Intel Core i7-3770K CPU @ 3.50GHz
Family 6
Extended Family 6
Model A
Extended Model 3A
Stepping 9
Revision E1/L1
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX
Virtualization Supported, Enabled
Hyperthreading Supported, Disabled
RAM 16,0GB Dual-Channel DDR3 @ 799MHz (9-9-9-27)
Motherboard ASUSTeK COMPUTER INC. P8Z77-M (LGA1155).
Graphics S19B300 (1366x768@60Hz) 2048MB ATI AMD Radeon HD 5450 (XFX Pine Group).
Storage
1863GB Western Digital WDC WD20EZRX-00DC0B0 (SATA )
1397GB Western Digital WDC WD15EARX-00PASB0 (SATA )
1862GB Western Digital WD Elements 25A2 USB Device (USB (SATA) (SSD).
After you review my server’s log, can you tell me what is the cause of the problem and find a definitive solution?
I am waiting for a solution.
Best Greetings from Argentina.
Plex Media Server Logs_2023-06-02_20-51-30.zip (2,1 MB)
