Server certificate reset

Hello!

I’m looking for help from a plex employee to reset my server certificate. Reinstalled plex media server on my Nvidia shield because of a lot of errors suddenly occuring and now I cant access my new server. I read on a forum that a server certificate reset might be needed. Any employee that could help me with that?

Thanks /Rasmus

Server Version#:
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The new server i’m going to use that is currently not accessible is “SHIELD TV”.

I need the same thing. I can no longer connect to the Plex server on my Shield.

Certificate rest is not a fix all . it only fixes a specific case when it is rate limited for asking for a new certificate to many times. which you can see in your logs via a 429 error.

Looking at your accounts I can see the one of the servers for @cpentzell is like that and has requested too many certs.

I don’t see that issue with any of the servers on your account @Rasmus321 so it likely some other reason you cannot connect.

Hi, Unable to connect to Plex Media Server on Shield out of the box - can you please check my server certificate?

Hi, could you please check/reset my certificate too? My Plex server is reachable through my domain but not on my apps. Getting the error message app.plex.tv is “unable to connect to “NAS” securely”

Could I please have my server certificate reset I think this my problem with connecting to the server

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