Server Version#: 1.21.0.3616
Server OS: Windows 10
Processor: i5-9600k
Player Version#: Unsure, various.
This did not always happen. Has started happening over the last week or two. I haven’t changed the system configuration. At times the Plex server app simply dies and I have to go in and start it back up. This is the last lines I see in the server logs… any ideas? I an not running plex as a service (not anymore anyway - I was running it as a service a few months ago and these kinds of things were happening so I stopped it and now I am running the default app). It does not happen consistently - once every day or do it dies quietly.
Nov 30, 2020 21:14:02.610 [1604] DEBUG - [Now] User is Living Room (ID: 12323788)
Nov 30, 2020 21:14:02.611 [1604] DEBUG - [Now] Device is Tizen (TV 2017).
Nov 30, 2020 21:14:02.611 [1604] ERROR - Unable to find client profile for device; platform=Tizen, platformVersion=3, device=17_KANTM_UHD, model=UN65MU8000
Nov 30, 2020 21:14:02.611 [1604] DEBUG - [Now] Updated play state for /library/metadata/40946.
Nov 30, 2020 21:14:02.611 [1604] DEBUG - Statistics: (pefo3yfrlsvvaemiueghrvm9) Reporting active playback in state 3 of type 4 (scrobble: 0) for account 12323788
Nov 30, 2020 21:14:02.612 [1604] DEBUG - Streaming Resource: Terminated session 0x4dd6520:pefo3yfrlsvvaemiueghrvm9 with reason Client stopped playback.
Nov 30, 2020 21:14:02.612 [1604] DEBUG - Streaming Resource: Removing session 0x4dd6520:pefo3yfrlsvvaemiueghrvm9
Nov 30, 2020 21:14:02.612 [4864] DEBUG - Completed: [10.1.1.146:51055] 200 GET /:/timeline?key=%2Flibrary%2Fmetadata%2F40946&ratingKey=40946&state=stopped&time=3399&duration=1255631&playbackTime=4092&playQueueItemID=25207 (6 live) GZIP 7ms 470 bytes (pipelined: 6)
Nov 30, 2020 21:14:02.709 [4864] DEBUG - Auth: authenticated user 12323788 as Living Room
Nov 30, 2020 21:14:02.710 [1604] DEBUG - Request: [10.1.1.146:51055 (Subnet)] GET /library/metadata/40946?checkFiles=1&includeChapters=1&includeMarkers=1 (6 live) GZIP Signed-in Token (Living Room)
Nov 30, 2020 21:14:02.721 [1604] DEBUG - We're going to try to auto-select an audio stream for account 12323788.
Nov 30, 2020 21:14:02.721 [1604] DEBUG - Selecting best audio stream for part ID 157134 (autoselect: 0 language: en)
Nov 30, 2020 21:14:02.721 [1604] DEBUG - Audio Stream: 308013, Subtitle Stream: -1
Nov 30, 2020 21:14:02.722 [2012] DEBUG - Completed: [10.1.1.146:51055] 200 GET /library/metadata/40946?checkFiles=1&includeChapters=1&includeMarkers=1 (6 live) GZIP 12ms 1701 bytes (pipelined: 7)
Nov 30, 2020 21:14:03.122 [2012] DEBUG - Auth: authenticated user 12323788 as Living Room
Nov 30, 2020 21:14:03.122 [1604] DEBUG - Request: [10.1.1.146:51055 (Subnet)] GET /video/:/transcode/universal/decision?directPlay=0&directStream=0&directStreamAudio=1&protocol=dash&fastSeek=1&path=%2Flibrary%2Fmetadata%2F40946&session=lkri3h0attfenrk9gtsgc3nw&mediaIndex=0&partIndex=0&mediaBufferSize=50000&hasMDE=1&subtitleSize=100&videoQuality=100&videoResolution=1280x720&audioBoost=100&maxVideoBitrate=4000&location=lan (6 live) GZIP Signed-in Token (Living Room)
Nov 30, 2020 21:14:03.122 [1604] DEBUG - [Transcode] Found session GUID of lkri3h0attfenrk9gtsgc3nw in session start.
Nov 30, 2020 21:14:03.123 [1604] DEBUG - [Transcode] TranscodeUniversalRequest: using augmented profile Generic
Nov 30, 2020 21:14:03.123 [1604] DEBUG - [Transcode] Downloading document http://127.0.0.1:32400/library/metadata/40946?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=pefo3yfrlsvvaemiueghrvm9
Nov 30, 2020 21:14:03.123 [1604] DEBUG - [Transcode] Auth: authenticated user 12323788 as Living Room
Nov 30, 2020 21:14:03.126 [1604] DEBUG - [Transcode] We're going to try to auto-select an audio stream for account 12323788.
Nov 30, 2020 21:14:03.126 [1604] DEBUG - [Transcode] Selecting best audio stream for part ID 157134 (autoselect: 0 language: en)
Nov 30, 2020 21:14:03.126 [1604] DEBUG - [Transcode] Audio Stream: 308013, Subtitle Stream: -1
Nov 30, 2020 21:14:03.127 [1604] DEBUG - [Transcode] Codecs: testing h264_qsv (encoder)
Nov 30, 2020 21:14:03.127 [1604] DEBUG - [Transcode] Codecs: hardware transcoding: testing API qsv
Nov 30, 2020 21:14:03.136 [1604] ERROR - [Transcode] [FFMPEG] - Failed to create Direct3D device
Nov 30, 2020 21:14:03.136 [1604] DEBUG - [Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred
Nov 30, 2020 21:14:03.136 [1604] DEBUG - [Transcode] Codecs: testing h264_nvenc (encoder)
Nov 30, 2020 21:14:03.137 [1604] DEBUG - [Transcode] Codecs: hardware transcoding: testing API nvenc
Nov 30, 2020 21:14:03.137 [1604] ERROR - [Transcode] [FFMPEG] - Cannot load nvcuda.dll
Nov 30, 2020 21:14:03.137 [1604] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA
Nov 30, 2020 21:14:03.137 [1604] DEBUG - [Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred
Nov 30, 2020 21:14:03.137 [1604] DEBUG - [Transcode] Codecs: testing h264_mf (encoder)
Nov 30, 2020 21:14:03.437 [1604] INFO - [Transcode] [FFMPEG] - MFT name: 'Intel® Quick Sync Video H.264 Encoder MFT'
Nov 30, 2020 21:14:03.575 [8004] DEBUG - Job running: C:\Program Files (x86)\Plex\Plex Media Server\CrashUploader.exe "--directory=C:\Users\xxxx\AppData\Local\Plex Media Server\Crash Reports\1.21.0.3616-d87012962" --version=1.21.0.3616-d87012962 --platform=Windows "--platformVersion=10.0 (Build 19041)" --serverUuid=xxxx --userId=xxx --sentryUrl=https://sentry.io/api/1233455/minidump --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx --vendor=Microsoft --model=x64 --device=PC --allowRetries=0
Nov 30, 2020 21:14:03.578 [8004] DEBUG - Jobs: Starting child process with pid 11696
