Server Version#: Debian 8
Player Version#: Latests
Hi!
Since I recently updated my PMS to the latest version (installed with dpkg -i ...) I’m encountering frequent PMS disconnections when I’m logging directly in.
My PMS serves through a custom https domain and is frequently freezing/crashing.
I have no problem with Plex iOS, plex.tv or smart TV apps.
[
...
{
"type": "log:message",
"level": 1,
"message": "[State] Unable to process all updates within budget; 175 update(s) remaining",
"time": "2019-03-11T13:36:57.437Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Populate any server chose Dedibox ST8 Plex Media Server where servers = [d460047ea0f3810cef8f1a438034005b21ce708b], Dedibox ST8 Plex Media Server, plex.tv",
"time": "2019-03-11T13:36:58.339Z"
},
{
"type": "log:message",
"level": 1,
"message": "Cache overflow, size: 108",
"time": "2019-03-11T13:36:58.340Z"
},
{
"type": "navigation",
"route": "webSettings",
"args": [
"general",
null
],
"fragment": "#!/settings/web/general",
"time": "2019-03-11T13:36:58.475Z"
},
{
"type": "log:message",
"level": 1,
"message": "No type was found for undefined",
"time": "2019-03-11T13:36:58.484Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Metrics] Updating session last interaction time",
"time": "2019-03-11T13:36:58.484Z"
},
{
"type": "ajax",
"url": "https://analytics.plex.tv/collect/event",
"status": 200,
"params": "{\"deviceIdentifier\":\"3a2mqavzs7hg49juqyenjfww\",\"context\":{\"device\":{\"product\":\"Plex Web\",\"version\":\"3.83.1\",\"platform\":\"Chrome\",\"platformVersion\":\"72.0\",\"device\":\"OSX\",\"screenResolution\":\"1920x1008,1920x1200\",\"layout\":\"desktop\",\"environment\":\"bundled\"}},\"event\":\"client:view\",\"interaction\":true,\"properties\":{\"pane\":\"web:general\",\"page\":\"settings\"},\"sessionIdentifier\":\"720f8839-3cc4-475b-82c4-eb31ca36d5ad\"}",
"responseLength": 0,
"time": "2019-03-11T13:36:58.535Z"
},
{
"type": "ajax",
"url": "https://my-custom-plex-url.domain:443/:/prefs?X-Plex-Product=Plex%20Web&X-Plex-Version=3.83.1&X-Plex-Client-Identifier=fimfslkfk86tmviyaem7ygvg&X-Plex-Platform=Chrome&X-Plex-Platform-Version=72.0&X-Plex-Sync-Version=2&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1920x1008%2C1920x1200&X-Plex-Token=TOKEN&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr",
"Accept": "application/xml"
},
"responseLength": 33727,
"time": "2019-03-11T13:36:58.933Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Populate any server chose Dedibox ST8 Plex Media Server where servers = [d460047ea0f3810cef8f1a438034005b21ce708b], Dedibox ST8 Plex Media Server, plex.tv",
"time": "2019-03-11T13:37:02.230Z"
},
{
"type": "log:message",
"level": 1,
"message": "Cache overflow, size: 107",
"time": "2019-03-11T13:37:02.231Z"
},
{
"type": "navigation",
"route": "webSettings",
"args": [
"quality",
null
],
"fragment": "#!/settings/web/quality",
"time": "2019-03-11T13:37:02.240Z"
},
{
"type": "log:message",
"level": 1,
"message": "No type was found for undefined",
"time": "2019-03-11T13:37:02.247Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Metrics] Updating session last interaction time",
"time": "2019-03-11T13:37:02.247Z"
},
{
"type": "ajax",
"url": "https://analytics.plex.tv/collect/event",
"status": 200,
"params": "{\"deviceIdentifier\":\"3a2mqavzs7hg49juqyenjfww\",\"context\":{\"device\":{\"product\":\"Plex Web\",\"version\":\"3.83.1\",\"platform\":\"Chrome\",\"platformVersion\":\"72.0\",\"device\":\"OSX\",\"screenResolution\":\"1920x1008,1920x1200\",\"layout\":\"desktop\",\"environment\":\"bundled\"}},\"event\":\"client:view\",\"interaction\":true,\"properties\":{\"pane\":\"web:quality\",\"page\":\"settings\"},\"sessionIdentifier\":\"720f8839-3cc4-475b-82c4-eb31ca36d5ad\"}",
"responseLength": 0,
"time": "2019-03-11T13:37:02.288Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Populate any server chose Dedibox ST8 Plex Media Server where servers = [d460047ea0f3810cef8f1a438034005b21ce708b], Dedibox ST8 Plex Media Server, plex.tv",
"time": "2019-03-11T13:37:04.838Z"
},
{
"type": "navigation",
"route": "serverDashboard",
"args": [
"d460047ea0f3810cef8f1a438034005b21ce708b",
null
],
"fragment": "#!/settings/server/d460047ea0f3810cef8f1a438034005b21ce708b/status/server-dashboard",
"time": "2019-03-11T13:37:04.844Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] Retrying server events connection for [d460047ea0f3810cef8f1a438034005b21ce708b] in 1 seconds",
"time": "2019-03-11T13:37:04.867Z"
},
{
"type": "log:message",
"level": 2,
"message": "[Primary Server] [d460047ea0f3810cef8f1a438034005b21ce708b] is now the primary server",
"time": "2019-03-11T13:37:04.868Z"
},
{
"type": "log:message",
"level": 0,
"message": "TypeError: Cannot read property 'cloneDeep' of undefined\n at n.initialize (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:3891:130)\n at n.e.View (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:479:348)\n at n.constructor (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1444:195)\n at n.constructor (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:51:435)\n at n.constructor (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1463:255)\n at new n (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:202:186)\n at t.componentDidMount (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:1258:256)\n at hr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2477:3)\n at fr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2469:470)\n at ur (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2468:422)\n at sr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2468:248)\n at ir (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2467:118)\n at Zn (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2465:467)\n at wr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2480:473)\n at xr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2481:202)\n at kr.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2541:398)\n at https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2484:304\n at yr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2479:386)\n at Pr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2484:237)\n at Object.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2543:256)\n at n.mountReact (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:109:246)\n at n.onRender (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:109:475)\n at n.triggerMethod (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1432:235)\n at n.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1450:28)\n at n.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1463:445)\n at n.<anonymous> (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:1659:94)\n at n.<anonymous> (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:54:363)\n at https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:22:40\n at n (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:3307:370)",
"time": "2019-03-11T13:37:04.875Z"
},
{
"type": "log:message",
"level": 0,
"message": "TypeError: Cannot read property 'close' of undefined\n at t.componentWillUnmount (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:1259:12)\n at Ln (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2452:302)\n at Bn (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2455:307)\n at hr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2474:104)\n at fr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2469:470)\n at ur (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2468:422)\n at sr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2468:248)\n at ir (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2467:118)\n at Zn (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2465:467)\n at wr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2480:473)\n at xr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2481:202)\n at kr.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2541:398)\n at https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2484:304\n at yr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2479:386)\n at Pr (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2484:237)\n at Object.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:2543:256)\n at n.mountReact (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:109:246)\n at n.onRender (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:109:475)\n at n.triggerMethod (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1432:235)\n at n.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1450:28)\n at n.render (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:1463:445)\n at n.<anonymous> (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:1659:94)\n at n.<anonymous> (https://my-custom-plex-url.domain/web/js/main-1-278dcf29f71f97b8b7f0-plex-3.83.1-0043312.js:54:363)\n at https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:22:40\n at n (https://my-custom-plex-url.domain/web/js/vendors-2-3b63739766ecb29d0a09-plex-3.83.1-0043312.js:3307:370)",
"time": "2019-03-11T13:37:04.876Z"
},
{
"type": "log:message",
"level": 0,
"message": "An active or manual connection is required for a server url",
"time": "2019-03-11T13:37:04.899Z"
},
{
"type": "log:message",
"level": 1,
"message": "No type was found for undefined",
"time": "2019-03-11T13:37:04.901Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Metrics] Updating session last interaction time",
"time": "2019-03-11T13:37:04.901Z"
},
{
"type": "ajax",
"url": "undefined/:/prefs?X-Plex-Product=Plex%20Web&X-Plex-Version=3.83.1&X-Plex-Client-Identifier=fimfslkfk86tmviyaem7ygvg&X-Plex-Platform=Chrome&X-Plex-Platform-Version=72.0&X-Plex-Sync-Version=2&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1920x1008%2C1920x1200&X-Plex-Language=fr",
"status": 404,
"headers": {
"Accept-Language": "fr",
"Accept": "application/xml"
},
"statusText": "Not Found",
"response": "<html><head><title>Not Found</title></head><body><h1>404 Not Found</h1></body></html>",
"time": "2019-03-11T13:37:04.933Z"
},
{
"type": "ajax",
"url": "https://analytics.plex.tv/collect/event",
"status": 200,
"params": "{\"deviceIdentifier\":\"3a2mqavzs7hg49juqyenjfww\",\"context\":{\"device\":{\"product\":\"Plex Web\",\"version\":\"3.83.1\",\"platform\":\"Chrome\",\"platformVersion\":\"72.0\",\"device\":\"OSX\",\"screenResolution\":\"1920x1008,1920x1200\",\"layout\":\"desktop\",\"environment\":\"bundled\"}},\"event\":\"client:view\",\"interaction\":true,\"properties\":{\"page\":\"serverDashboard\"},\"sessionIdentifier\":\"720f8839-3cc4-475b-82c4-eb31ca36d5ad\"}",
"responseLength": 0,
"time": "2019-03-11T13:37:04.954Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Populate any server chose Dedibox ST8 Plex Media Server where servers = [d460047ea0f3810cef8f1a438034005b21ce708b], Dedibox ST8 Plex Media Server, plex.tv",
"time": "2019-03-11T13:37:05.555Z"
},
{
"type": "navigation",
"route": "webSettings",
"args": [
"quality",
null
],
"fragment": "#!/settings/web/quality",
"time": "2019-03-11T13:37:05.565Z"
},
{
"type": "log:message",
"level": 1,
"message": "No type was found for undefined",
"time": "2019-03-11T13:37:05.570Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Metrics] Updating session last interaction time",
"time": "2019-03-11T13:37:05.570Z"
},
{
"type": "ajax",
"url": "https://analytics.plex.tv/collect/event",
"status": 200,
"params": "{\"deviceIdentifier\":\"3a2mqavzs7hg49juqyenjfww\",\"context\":{\"device\":{\"product\":\"Plex Web\",\"version\":\"3.83.1\",\"platform\":\"Chrome\",\"platformVersion\":\"72.0\",\"device\":\"OSX\",\"screenResolution\":\"1920x1008,1920x1200\",\"layout\":\"desktop\",\"environment\":\"bundled\"}},\"event\":\"client:view\",\"interaction\":true,\"properties\":{\"pane\":\"web:quality\",\"page\":\"settings\"},\"sessionIdentifier\":\"720f8839-3cc4-475b-82c4-eb31ca36d5ad\"}",
"responseLength": 0,
"time": "2019-03-11T13:37:05.618Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] Retrying server events connection for [d460047ea0f3810cef8f1a438034005b21ce708b] in 2 seconds",
"time": "2019-03-11T13:37:05.869Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Populate any server chose Dedibox ST8 Plex Media Server where servers = [d460047ea0f3810cef8f1a438034005b21ce708b], Dedibox ST8 Plex Media Server, plex.tv",
"time": "2019-03-11T13:37:06.025Z"
},
{
"type": "navigation",
"route": "webSettings",
"args": [
"general",
null
],
"fragment": "#!/settings/web/general",
"time": "2019-03-11T13:37:06.035Z"
},
{
"type": "log:message",
"level": 1,
"message": "No type was found for undefined",
"time": "2019-03-11T13:37:06.038Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Metrics] Updating session last interaction time",
"time": "2019-03-11T13:37:06.038Z"
},
{
"type": "ajax",
"url": "https://analytics.plex.tv/collect/event",
"status": 200,
"params": "{\"deviceIdentifier\":\"3a2mqavzs7hg49juqyenjfww\",\"context\":{\"device\":{\"product\":\"Plex Web\",\"version\":\"3.83.1\",\"platform\":\"Chrome\",\"platformVersion\":\"72.0\",\"device\":\"OSX\",\"screenResolution\":\"1920x1008,1920x1200\",\"layout\":\"desktop\",\"environment\":\"bundled\"}},\"event\":\"client:view\",\"interaction\":true,\"properties\":{\"pane\":\"web:general\",\"page\":\"settings\"},\"sessionIdentifier\":\"720f8839-3cc4-475b-82c4-eb31ca36d5ad\"}",
"responseLength": 0,
"time": "2019-03-11T13:37:06.135Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Player] Timeline, {\n \"ratingKey\": \"18253\",\n \"key\": \"/library/metadata/18253\",\n \"playbackTime\": 26807,\n \"playQueueItemID\": \"172713\",\n \"state\": \"playing\",\n \"hasMDE\": 1,\n \"time\": 23000,\n \"duration\": 257000\n}",
"time": "2019-03-11T13:37:06.744Z"
},
{
"type": "ajax",
"url": "https://my-custom-plex-url.domain:443/:/timeline?ratingKey=18253&key=%2Flibrary%2Fmetadata%2F18253&playbackTime=26807&playQueueItemID=172713&state=playing&hasMDE=1&time=23000&duration=257000&X-Plex-Product=Plex%20Web&X-Plex-Version=3.83.1&X-Plex-Client-Identifier=fimfslkfk86tmviyaem7ygvg&X-Plex-Platform=Chrome&X-Plex-Platform-Version=72.0&X-Plex-Sync-Version=2&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1920x1008%2C1920x1200&X-Plex-Token=TOKEN&X-Plex-Language=fr&X-Plex-Text-Format=plain&X-Plex-Session-Identifier=ttyt0nbjm8ngfg7yc69npre6",
"status": 200,
"headers": {
"Accept-Language": "fr"
},
"responseLength": 235,
"time": "2019-03-11T13:37:06.781Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Populate any server chose Dedibox ST8 Plex Media Server where servers = [d460047ea0f3810cef8f1a438034005b21ce708b], Dedibox ST8 Plex Media Server, plex.tv",
"time": "2019-03-11T13:37:07.373Z"
},
{
"type": "navigation",
"route": "webSettings",
"args": [
"debug",
null
],
"fragment": "#!/settings/web/debug",
"time": "2019-03-11T13:37:07.382Z"
},
{
"type": "log:message",
"level": 1,
"message": "No type was found for undefined",
"time": "2019-03-11T13:37:07.385Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Metrics] Updating session last interaction time",
"time": "2019-03-11T13:37:07.385Z"
},
{
"type": "ajax",
"url": "https://analytics.plex.tv/collect/event",
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]
It runs on a Debian 8 server without any problems of full RAM, disk or CPU. Everything is ok but I don’t know why it suddenly crashes 30s after logging it in.
I have the full (non-verbose) logs if needed because I only let logs I thought useful above. I read that it seems to be a cache overflow but I don’t understand anything else. 
Is anybody getting the same issue as me?
Regards.
