Server list is failing to be retrieved (plex.tv and locally)

General Discussions
1

Seems like one of the APIs is failing for me, getting a 500 response currently:

https://plex.tv/api/resources?includeHttps=1&includeRelay=1&X-Plex-Product=Plex%20Web&X-Plex-Version=3.100.1&X-Plex-Client-Identifier=XXXXXXXXXXXXXXXXX&X-Plex-Platform=Chrome&X-Plex-Platform-Version=74.0&X-Plex-Sync-Version=2&X-Plex-Model=hosted&X-Plex-Device=Linux&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1116x909%2C1920x1080&X-Plex-Token=XXXXXXXXXXXXXX-Plex-Language=en

My Roku is currently not able to pull up a list either. Anyone else able having this issue?

2

Not sure if my issues are due to an API failing, but I’m also unable to get a server list. I’ve tried accessing the docker container directly or through app.plex.tv. This only started happening about 20 minutes ago.

3

The failed API call could be a red herring, I don’t know. My Android phone client is working though so it’s likely a difference in clients and how they get the server list (my guess).

4

You’re right, I can access my Plex server via iOS app, but not the web interface.

5

I am also having issues accessing my Plex Server using the web interface (plex.tv) I have the same problem, spinning when its looking for servers and unable to find mine. Android client seems to be working just fine though. Not at home so can’t test local right now but will when i get there.

Interestingly enough my co-worker is also using the web interface (plex.tv) but his is working fine without any issues. (I am a PlexPass user, he is not… not sure if we hit different APIs)

Cleared Cache and Cookies, logged out and back in, problem persists when trying to access my server using Plex.tv

6

hmm, maybe it’s a subset of accounts only then having the issue. hopefully someone notices before too long :smiley:

7

I’m having the same issue… fine locally, however remotely I can’t access it, either by android or web interface

1 Like
8

I am having similar problems. cannot find my server locally(web interface), yet Plex on my android box works just fine

Edit: Mine is working now.

9

Same can access on PC web interface, and on fire, android app, but mobile web won’t load plex.tv constantly looking for server. Just started today doing this.

Edit: seems to be working properly now

10

Mine’s started working now. Hope the rest of you have better luck soon with yours.

11

Same here, looks like I’m back up without having to restart the Plex server.

12

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