Cannot access server through app.plex.tv

Plex Players Desktop Players
1

Server Version#:1.23.6.4881
Player Version#:4.63.0

Hi

I can access my server through Android app and IOS app but not through the web app. Any ideas?

I have logged out from web app and in again - i just get the “no content available” screen.

I am working on my home network only, not remote access.

Thanks

Matt

2 Likes
2

Are you still observing this issue? Can you please provide your Plex Media Server Logs | Plex Support?

3

I am still observing this issue. Logs attached. ThanksPlex Media Server Logs_2021-08-17_22-41-41.zip (1.3 MB)

1 Like
4

I’m having the exact same issue with the latest update

Version 1.24.1.4931

1 Like
5

Sorry for not getting back to you sooner. There has been an update between your reported issue and this reply. Are you still observing the issue? Have you not claimed your server?

6

I’m having the exact same issue with the latest update.

PLEX Server v1.25.2.531 at NVIDIA SHIELD PRO 2019
DATA at Synology NAS DS620Slim via SMB

EDITED: version of PLEX Server

7

Plex Media Server Logs_2021-12-23_01-08-35.zip (4.7 MB)

8

Yes still cannot access my Plex server through the web app. The server is claimed. Works fine directly to apps on my phone, iPad and Firestick, all on my local network

1 Like
9

Exacly same here. :neutral_face:

10

Hi guys,

I tested today [28/12/2021] and now the links are working fine again.
Btw, i dont know whats happened exactly. :roll_eyes:

https://app.plex.tv/desktop/
https://plex.tv/web

11

@Mattd Are you still observing this issue?

Can you please confirm the state of the following settings?

Settings / Server / General / “Push Notifications”
Settings / Server / Network (with Show Advance) / “Webhooks”

Are they checked or unchecked?

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