Server Version#: 1.18.2.2029 Player Version#: I recently tried to add a few files to my plex server and there was no metadata or thumbnails that were gathered for those files, i then tried removing them and adding them back again to see if that would work which it did not. Then in a bit of despe…

[image] Notice: Metadata using TVDB agent Metadata & Adding Files You may notice a failure to fetch metadata for new media if you are using TVDB as an agent. This is due to TVDB changing their API to v3. Please see this post on their forums for further details. https://fo…

thank you for the quick reply. is there anything that i can do to help remedy the problem?

[image] Dawson67: is there anything that i can do to help remedy the problem? No https://forums.plex.tv/t/plex-not-pulling-90-of-tv-show-metadata/490744/20

thank you im just a little new at this and im not sure where to find everything such as the DNS cache. sorry to be such a nuisance.

To flush the DNS cache in Windows 10 please follow these steps: Right Click on the Start Icon. Click on Command Prompt. The Windows Command Prompt Window will appear. Type in: ipconfig /flushdns. and press ENTER. You should receive the following message: Windows IP Configuration. Successfully flus…

It’s a problem, that only will be fixed with a new thetvdb agent = new version of PMS

so basically i just need to wait for an update? or will uninstalling and reinstalling plex help at all?

[image] Dawson67: so basically i just need to wait Correct, and might wanna subscribe to this thread: [image] Plex Media Server Announcements Plex Media Server 0.9.7.16 Download instructions can be found here . We've got an exciting new release for you today.…

Ok thank you very much for your help.

Server Not Adding Metadata and Thumbnails

Plex Media Server Metadata & Adding Files

dane22 November 16, 2019, 10:06pm 10

Correct, and might wanna subscribe to this thread:

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Server Not Adding Metadata and Thumbnails

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