Server not finding shows correctly for matching when moved to a "deeper" directory

Plex Media Server
1

Server Version#: 1.24.3.5033
Player Version#: N/A

Not sure how to briefly describe this, so this may be a bit rambling.

I currently have my TV Shows archived using the following directory structure:

X:\TV\Show_Title\Season.xx\Episode.file.yy

The server finds these shows fine and anything new that’s added using the same structure is correctly picked up for matching.

However, I’m getting up there in titles (>1k) so started trying to move shows “deeper” by putting them under alphabet headers; such as all shows beginning with “A” would be under an “A” sub-directory, like so:

X:\TV\A\Show_Title\Season.xx\Episode.file.yy

In every attempt I’ve made (both by just moving the existing and already-matched show folder into the new sub-directory or by dropping an entirely new show into the sub-directory), the server simply ends up “finding” an “A” folder and then listing the number of episodes under it and is unable to match the contents.

I’ve been trying this off and on over at least the past 5 or so server versions with no luck.

Is this some weird limitation or quirk I’m not aware of?

I should add that my movie files are in a similar structure, which the server has no problem with:

Y:\Movies\A\Movie_Title\Movie.file.yy

2

You cannot use arbitrary additional subfolders in a tv show library.
The only workaround is to point Plex at your index letter folders individually, instead of their parent folder.
Make sure that the total number of folders you add into a library doesn’t exceed ~50 ( the number depends a bit on your server platform and available RAM).

3

And most importantly: go with the correct naming schema…

Using your example it should be
X:\TV\A\Show_Title\Season xx\Show_Title SxxEyy
… not
X:\TV\A\Show_Title\Season.xx\Episode.file.yy

4

If I understand you correctly, you mean something like create 27 (“A” to “Z” and a “#” for numerics) under a main “TV Shows” directory, then add each of the 27 subs as a separate Library under TV Shows (so ending up with 27 TV Show libraries)?

Such that ‘X:\TV\A’ would be added as a “standalone” TV Show library, then ‘X:\TV\B’ would be another, and so on?

5

not separate libraries, but multiple paths of the ONE library

annoying yes.

you could also split into multiple tv folders;

/tv-abcd
/tv-efgh

or
/tv1
/tv2

and so on

mine is split across different raid volumes;

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6

Ah! Got it, I’ll give it a whirl, thanks!