Server process seems to stop working after X time

Server Version#:1.31.2.6810-7000
Player Version#:7.0.24.8154-127760991-Plex

Not sure exactly what is happening, but after an undetermined amount of time, the server process seems to be hanging or stops working/responding. This has only started happening within the last 2 versions. I will launch a player (Have done this on Roku TV, Windows Chrome, and Chrome on a Chromebook) and it takes forever to load, only to tell me there is an error and my server isn’t responding. If I look at Synology the service is running. A stop and restart and everything seems back to normal, only to happen again after anywhere from 8+ hours to the next day.

I looked through the logs but nothing is jumping out, and being in debug it’s pretty chatty and not exactly sure when the problem is taking place or what I am looking for. I did see an error in the browser player stating my server is not accepting secure connections or something to that affect, but feels like a red herring as a restart of the service in Synology makes everything work… until it happens again.

There isn’t a day I don’t use Plex, and I’ve only been encountering this for about a week now, was hoping this latest version fixed it(I updated it yesterday), but it happened again 2 hours ago. Nothing has changed or been added to the Synology. I am using a DS220+

Sorry if my wording or terminology is off. Thanks for any help, in advance!

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.