using plex server in synology, when the app is open will open google chrome (on imac running catalina 10.15.3) site with plex, all the movies in my server loads up fine but within 2 minutes or less server is unavailable with exclamation mark in red. when i check the plex server in synology it is stopped, i restart, then works for a minute or two and stops again. also opened plex server from within synology and stops service the same way.
plex server is updated to 1.18.9.2571 as of 3 weeks ago it was working perfect the this happened suddenly
frustrating to say the least…
any ideas? i really don’t even know where to start.
You turned off DEBUG logging. I only see “ERROR” statements. I have no way of tracking what PMS is trying to do.
PMS can’t even see what its doing. This implies DSM is highly compromised. Notice the pathname. This is an infinite loop. Either the file system itself is damaged or DSM is damaged (the kernel’s library files).
Mar 28, 2020 15:19:28.640 [0x7fbc53fff700] ERROR - Couldn't check for the existence of file "/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/etc/ssl/certs/4f316efb.0": boost::filesystem::status: Too many levels of symbolic links: "/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/etc/ssl/certs/4f316efb.0"
More information is needed. What’s the last known bad thing to happen to it / Last change made to it?
What happens after a full DSM power off, wait 30 seconds, Power-on of the NAS?
thx for the help,
last bad thing is only plex stopping service, i just turned off for 2 min and repowered all seems normal system health is good
i do have debug logging turned on but when system stops i cannot get log unless i restart plex in dsm the only have a minute or two to download zip file, i will try again
this time i figured out log without logging back in
thread-self/root/etc/ssl/certs/Microsec_e-Szigno_Root_CA_2009.pem"
Mar 28, 2020 17:50:05.913 [0x7ff887a23700] ERROR - Couldn't get size of file "/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/etc/ssl/certs/Microsec_e-Szigno_Root_CA_2009.pem": boost::filesystem::file_size: Too many levels of symbolic links: "/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/proc/thread-self/root/etc/ssl/certs/Microsec_e-Szigno_Root_CA_2009.pem"
This leaves no choice but to reinstall DSM (which can be done without losing your NAS data).
You will need the Synology Assistant (you used to setup the NAS)
