Server shuts itself off, but no crash events in Event Viewer

Server Version#: 1.40.7775 X64
Player Version#: N/A

This started happening a couple of weeks ago. The server seems to randomly vanish from my tray. I looked through the support docs, and I searched through the DLLs, I didn’t have any of the ones listed.

What’s peculiar is that I get no indication that it has even crashed. There is no crash event in Reliability Monitor or Event Viewer.

I’ll attach the logs, so maybe someone might be able to make some sense of it.

Got a music library?

I do have one, yeah. Why?

It may… be related to this: [BUG?] Manual library refreshes caused an out of memory status and Plex crash

Try disabling find lyrics for now and see if it helps.

I wasn’t getting this on manual refreshes. I’d just wake up and notice the server was gone, or come back and it would’ve shut off. Again, unlike others, I’m not getting any event ID. Either way, I’ve gone ahead and removed lyric fetching from the two media libraries and I’ll see if this changes anything.

1 Like

Yeah, I’ve had both scenarios. I figure turning this off is an easy assessment tool we can easily turn on if it doesn’t work.

1 Like

The other thing to try is disable the nightly credit detection. It causes soft and hard crashes for some people.

So far, after disabling the Find Lyrics, the server’s stayed up for the last two days. I’ll keep an eye on it, but I think in my case it might’ve been that bug.

Same situation here, so far, no crashes after disabling Find Lyrics.

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.