Server still showing media is playing even after it's stopped in Plex for Kodi

Plex Players Desktop Players
1

My server keeps showing that a previously played media file is active and playing - for example, if I end a tv show or movie (even hitting the stop button), my plex server still shows I"m currently watching it, even hours later. Anything that I could be doing wrong?

2

I don’t think this is a Plex for Kodi problem. I’ve seen the same with regular Plex Media Player.

3

I had the same issue a few days ago:

@mickeldaelmans said:
Hi,

Having the same issue… not really the right sub-forum (I run PMS on a Synology), but the issue sounds similar.

  • Episode pops back up, marking the episode (or season) as watched/unwatched or actually letting it play to the end does not seem to help; it defaults back to its 1/3rd playtime.
  • I -did- switch clients while watching this episode.
  • PMS restart does not seem to help.

Will try to grab logs when I get home :slight_smile:

@mickeldaelmans said:
Ah; I think I already found the culprit… I downloaded the logs (yay for remote access!)… the episode still seems to be playing from the RPI3, or something like that. I thought I stopped the episode from playing but perhaps I put it on pause?

May 22, 2017 12:07:13.368 [0x7f9c54335700] DEBUG - Play progress on 26255 ‘Git Gone’ - got played 1025178 ms by account 1!
May 22, 2017 12:07:13.504 [0x7f9c54335700] DEBUG - [Now] User is mickeldaelmans (ID: 1)
May 22, 2017 12:07:13.504 [0x7f9c54335700] DEBUG - [Now] Device is Linux (Kodi Plex Addon).
May 22, 2017 12:07:13.505 [0x7f9c54335700] ERROR - Unable to find client profile for device; platform=Linux, platformVersion=4.9.13, device=Linux-4.9.13-armv7l-with-glibc2.4, model=Unknown
May 22, 2017 12:07:13.505 [0x7f9c54335700] DEBUG - [Now] Updated play state for /library/metadata/26255.

When I check ‘Now Playing’ in PMS it doesnt seem to be playing anything, I think the plex for kodi plugin just resends its current state to PMS. Will try resetting that when get home.

@mickeldaelmans said:
Seems that there was some kind of deadlock happening. When I marked the episode as ‘watched’ on my RPI3 it would pop up again as ‘unwatched’ again a few minutes later, somehow this status change got reversed. I did end up viewing the whole episode on a different client. I ended up restarting my RPI3, mark the episode as ‘watched’, and that solved that.

4

It might be something to do with this commit, PMS problem? @keithah?

5

I have multiple clients on different machines and this has never happened before.

@danjames92 said:
I don’t think this is a Plex for Kodi problem. I’ve seen the same with regular Plex Media Player.

6

@sbrentn said:
My server keeps showing that a previously played media file is active and playing - for example, if I end a tv show or movie (even hitting the stop button), my plex server still shows I"m currently watching it, even hours later. Anything that I could be doing wrong?

Seeing this exact issue on PMS 1.5.6 and 1.6.1. I can’t roll forward any further due to a bug in PMS. I’ll try to pull logs next time I see it. Happens with remote web clients mostly.

7

I have the same problem in asustor as6104t if I just exit without click in stop button. plex still using the processor let all slower in the server.

8

Same problem with Versión 1.13.5.5332, just exit without click in stop button, if play some movies, play 2 movies at same time.